**We are restless, innovative, full of ideas, and always ready for action.** Because the challenge of developing the best solutions to accelerate the business of thousands of companies is also what motivates us to transform our ideas into results—creating exceptional experiences for our people and evolving the tech ecosystem. A GPTW-certified company that takes pride in its people and strives to offer growth journeys, learning opportunities, and appreciation for diversity of people and perspectives. Because it’s more than a job opening—it’s an opportunity at Senior. **LEARN MORE ABOUT THIS OPPORTUNITY:** We are seeking a professional passionate about sales, skilled at cultivating strong and effective relationships while delivering tangible value to our customers. Your mission will be to manage an existing customer base and execute strategic sales to drive Senior’s growth in the Northeast region. The **Customer Success Executive** plays a pivotal role across the entire sales cycle—from identifying opportunities through to successfully closing negotiations—making this role essential to expanding Senior’s solutions portfolio. You will join Senior’s Recife branch team: a highly engaged, high-performing group comprising professionals including new business executives and customer success executives. Key Responsibilities: * Establish relationships with portfolio customers, understand their needs, and present solutions aligned with their business objectives. * Monitor and accelerate implementation of contracted solutions, ensuring customer satisfaction. * Conduct periodic customer visits and follow-ups, keeping them informed about new products and services. * Identify cross-selling and up-selling opportunities, proposing value-adding solutions. * Record relevant customer information, interaction history, and plan actions based on identified needs. * Prepare periodic reports on customer portfolio performance, tracking key metrics. **WE ARE LOOKING FOR SOMEONE WHO:** * Holds a completed undergraduate degree, preferably in Business Administration, Marketing, or related fields. * Has experience selling software. * Possesses knowledge of prospecting techniques, customer service, and retention strategies. * Is familiar with CRM tools and data analysis. * Owns a vehicle and is available for travel. **WHAT COULD STRENGTHEN YOUR APPLICATION:** * Postgraduate degree or MBA in related areas. * Prior experience in technology or service-sector companies. **OUR BENEFITS:** * Health and dental insurance; * Life insurance; - PPLR (Profit and Results Sharing); * Wiipo card with flexible benefits; * Wiipo Club offering exclusive discounts and advantages; - TotalPass—gym and wellness benefit; * Banked hours; * Citizen company: extended maternity and paternity leave; * Newborn assistance; * PET care assistance; * Senior Corporate University; * Career development plan. **THE SENIOR WAY:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality because experiences and perspectives are unique—and we provide opportunities embracing diversity of people and thought. This is how we achieve outstanding results that drive our customers’ success, powered by the dedication of incredible people. These details apply specifically to this opportunity, but you can explore all our openings and learn more about life at Senior on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the country’s largest enterprise software developers for business management. With over 35 years of history and offices spread across the nation, we take pride in the digital transformation we deliver to countless businesses. Beyond Brazil, we’ve expanded internationally through the acquisition of a Colombian company, enabling our presence across LATAM. With one of the most comprehensive high-performance portfolios, the quality of our solutions stems from the work of over 3,000 professionals. Our purpose—"Empower People and Accelerate Businesses"—and our passion for technology have earned us Great Place to Work® certification. For seven consecutive years, we’ve maintained this recognition, thanks to extraordinary people who make Senior an ever-better place to work. And so we continue growing—valuing every journey and demonstrating that Senior’s expansion and brand strength come from engaged, fearless people, because driving the new is part of who we are. Discover more about us at www.senior.com.br or via our social media channels: