Technical Support Assistant

Description

Job Summary: This professional will provide technical and warranty support to customers, clarify technical doubts, support the sales team internally, and organize technical information and records. Key Highlights: 1. Technical and warranty support to customers 2. Internal support to the sales team 3. Organization of technical information About the Company MAXSUL Energia is a distributor of photovoltaic equipment, providing solutions for solar sector integration companies. Main Responsibilities * Technical and warranty support to customers (installation companies) * Clarification of technical questions regarding products * Internal support to the sales team * Organization of technical information and service records Requirements * Technical or higher education (in progress or completed) * Proficiency in Microsoft Office Suite * Strong logical reasoning skills * Organized and systematic profile (appreciates processes) * Responsibility and commitment Preferred Qualifications * Knowledge of photovoltaic solar energy * Prior experience in technical support or customer service Employment Type: Full-time CLT Salary: R$2.500,00 \- R$3.500,00 per month Benefits: * Meal allowance Work Location: On-site