TEMPORARY VACATION COVERAGE: IT TECHNICIAN II

Description

Job Summary: Provide maintenance and support for hardware, operating systems, applications, file management, information security, networks, and telephony. Key Highlights: 1. Hardware, software, and network technical support. 2. Information security management and system monitoring. 3. Operational user support and procedure documentation. About the Position: TEMPORARY VACATION COVERAGE: IT TECHNICIAN II. \> Working Hours: Monday to Friday, from 07:30 to 11:30 and from 13:00 to 17:00 (subject to change at the company’s or client’s discretion). \> Work Location: Centro, Concórdia/SC. \> Employment Type: CLT, fully on-site. \> Duration: August 03, 2026 to September 04, 2026\. \> Requirements: * Education: Completed Technical or Bachelor’s degree in IT (completed or currently pursuing); * Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint); * Language: Technical English; * Experience: 2 years. \> Core Responsibilities (Essential Duties): * **Hardware maintenance and support:** installation, configuration, preventive/corrective maintenance, component replacement, inventory, and asset management. * **Operating systems:** installation, configuration, updates, optimization, and troubleshooting (drivers, disk, video, power, language, network, and printing). * **Applications and software:** installation, updates, configuration, and fault resolution—including government, banking, and digital certificate software. * **File management:** backup, restoration, recovery, conversion, and file transfer. * **Information security:** antivirus, firewall, automatic updates, virus removal, and security incident resolution. * **Printing:** printer and print queue installation, configuration, and troubleshooting. * **Networks and cabling:** installation, maintenance, and reorganization of network points; authentication and navigation support. * **Telephony:** extension installation, testing, relocation, and repair; connectivity troubleshooting. * **Monitoring:** server, service, link, and system monitoring; failure identification; and incident ticket creation. * **User support:** answering questions, providing operational assistance, and documenting procedures. NOTE: These are summarized key activities; consult the responsible recruiter for additional details. \> Specific Knowledge, Certificates, and Certifications Required: Hardware maintenance and software configuration. \> Essential Personal Attributes: Maturity, vision, leadership, interest, confidentiality, focus, agility, strong communication skills, and professional demeanor. \> What We Offer: * Salary: R$ 2\.950,00 * Meal Allowance: R$ 28.00 per workday; * Transportation Allowance per workday (6% employee contribution); * SESC Membership; * Life Insurance; * Health Plan; * Dental Plan; * Others: GoGood. Minimum Educational Requirement: Bachelor’s Degree Willingness to Travel