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In addition, present information about the company's products or services. \n\n\n\n \n\nIf you are an attentive professional who delights your customers and possess a strong sense of ownership, Brisanet is the place for you! \n\n\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Actively participate in organizational meetings and commitments, when requested;\n* Update departmental indicators, when necessary;\n* Actively participate in organizational meetings and commitments, when requested;\n* Use individual and collective safety equipment, when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction.\n* Identify, prospect, or proactively or reactively contact customers through online sales channels (social media, e\\-mails, or other tools);\n* Qualify leads to identify customers' purchasing potential;\n* Present information about the company's products or services;\n* Conduct outreach for customer retention to prevent cancellations prior to installation;\n* Conduct surveys by phone or other communication tools;\n* Track quotations;\n* Create and/or update customer records in systems;\n* Follow customer service scripts, guidelines, and procedures;\n* Create content for social media posts, blogs, and other online channels, subject to approval by the responsible department;\n* Manage personal brand.\n\n \n\n**Requirements and qualifications** \n\n* Completed high school education;\n* Basic computer skills;\n* One year of experience in sales;\n* Knowledge of Digital Marketing.\n* Sales, retention, and customer service techniques;\n* Proficiency with MS Office tools (Word, Excel, PowerPoint);\nProficiency with Google Workspace tools. \n* \n\n \n\n**Preferred qualifications:**\n\n \n\n* Bachelor’s degree completed or in progress in Marketing, Business Administration, or related fields;\n* Two years of experience in sales;\n* Knowledge of platforms such as Google Ads, Websites, Meta Ads, WhatsApp Business, and similar.\n\n \n\n**Additional information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that supports personal and professional development;\n* Horizontal and vertical work environment—meaning you are the protagonist of your career!;\n* Meal allowance (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in the city of Pereiro, in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to digital transformation in Brazil.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767580037000","seoName":"Consultor%28a%29+de+Vendas+Digital","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pereiro/cate-help-desk-it-support/consultor%2528a%2529%2Bde%2Bvendas%2Bdigital-6497024479270712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"749a0fbf-748c-426b-8f03-69512c2a91b9","sid":"961f14c5-55b0-4aa4-8fec-442bd145135a"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767580037443,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6496933824909012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support Analyst","content":"We are looking for a **Technical Support Analyst** to monitor services provided to corporate clients (B2B, ISP, and B2G) and assist corporate clients (B2B, ISP, and B2G), addressing technical issues and inquiries related to the services delivered.\n\n \n\nIf you are an attentive professional who delights your customers and possesses a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Populate departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to employees on matters related to the department;\n* Analyze and propose improvements to operational routines, aiming to optimize departmental operations;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership guidance.\n* Monitor services provided to corporate clients (B2B, ISP, and B2G);\n* Identify initial issues through system alerts;\n* Initiate first contact with the client to assess possible failures in their internal network or Brisanet’s network, and route cases to supporting departments for resolution;\n* Assist corporate clients (B2B, ISP, and B2G), addressing technical issues and inquiries related to the services delivered;\n* Resolve and track tickets opened for supporting departments; technical assistance may be provided on-site when necessary;\n* Schedule and monitor installations;\n* Monitor incidents and problems;\n* Escalate support requests;\n* Provide timely information regarding network outages and status.\n\n \n\n**Requirements and Qualifications** \n\n* Level I \\- Currently pursuing a bachelor’s degree;\n* Levels II and III \\- Completed bachelor’s degree with 2 years of experience in the field;\n* Basic computer literacy.\n\n **Preferred Qualifications**\n\n \n\n* Familiarity with Google tools (Sheets, Docs) and customer service techniques;\n* Basic understanding of computer networks;\n* Cisco and MikroTik certifications;\n* Driver’s license \\- categories AB.\n\n \n\n**Additional Information** \n\n* A workplace culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A flat and vertical organizational structure — meaning you are the protagonist of your own career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) **market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a city in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to digital transformation in Brazil.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767572955000","seoName":"technical-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pereiro/cate-help-desk-it-support/technical-support-analyst-6496933824909012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"89955d10-f17e-41b3-809a-bcc160dfa0bc","sid":"961f14c5-55b0-4aa4-8fec-442bd145135a"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767572955071,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6496398925670612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Operations Support Assistant","content":"We are looking for an **Operations Support Assistant** to conduct remote update, configuration, and other tests. Respond to field team requests via voice or text queue.\n\n \n\nIf you are a professional who enjoys challenges, has a strong team spirit, and is passionate about what you do, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to area needs and leadership direction;\n* Respond to field team requests via voice or text queue;\n* Provide technical guidance to field teams;\n* Conduct remote update, configuration, and other tests;\n* Open external service tickets;\n* Receive and analyze captured geolocations;\n* Map cabinets for customer service;\n* Activate customers when necessary;\n* Conduct registration audits for new sales when necessary.\n\n \n\n**Requirements and qualifications** \n\n* Completed high school education;\n* Basic computer skills;\n* Basic customer service knowledge;\n* Understanding of FTTH;\n* Familiarity with relevant technologies and equipment;\n* Basic AutoCAD knowledge.\n\n **Preferred (but not required):**\n\n \n\n* Google tools (Sheets, Docs);\n* Knowledge of processes used by Field Services, Release, and Retrieval departments;\n* Understanding of Brisanet system operation levels.\n\n \n\n**Additional information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that fosters personal and professional development;\n* Horizontal and vertical work environment — you are the protagonist of your career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Daycare Assistance;\n* PCD Dependent Assistance;\n* Payroll-deducted Loan (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to Brazil’s digital transformation.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767531166000","seoName":"support-operations-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pereiro/cate-help-desk-it-support/support-operations-assistant-6496398925670612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"72200630-7527-4092-9790-ac08b9282ee7","sid":"961f14c5-55b0-4aa4-8fec-442bd145135a"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job 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education;\n\n**Desirable:**\n\n\n* Proficiency in Microsoft Office Suite (Word, Excel, and email);\n* Driver's license category A or B;\n* Experience in administrative roles.\n\n**Responsibilities:**\n\n\n* Support the organization of activities, internal events, and onboarding of new employees;\n* Dissemination of internal announcements and support for HR campaigns and training;\n* Monitoring of uniform, PPE, and internal policy requests;\n* Verification of basic kitchen routines and temperature records;\n* Submission of shopping lists and verification of supplies and materials;\n* Support in organizing and ensuring compliance of the kitchen environment;\n* Organization of physical and digital documents and files;\n* Data entry into control systems and spreadsheets;\n* Support in tracking administrative pending items;\n* Assistance during audits, inspections, and internal requests.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767516099000","seoName":"Auxiliar+Administrativo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pereiro/cate-help-desk-it-support/auxiliar%2Badministrativo-6496206067942712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"634dfcfb-20fe-4e60-9825-332b3523c357","sid":"961f14c5-55b0-4aa4-8fec-442bd145135a"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767516099057,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6496205609971512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Operador(a) de atención al cliente (1)","content":"Descripción:\nSAC\n\n* Educación secundaria completa;\n* Técnicas de ventas y atención al cliente, así como técnicas de negociación y retención de prospección de clientes, además de conocimientos de herramientas de Google (Hojas de cálculo, Documentos); habilidad para escribir y gramática.\n\n \n\nSOPORTE\n\n* Educación secundaria completa;\n* Conocimientos básicos de informática y nociones de redes de computadoras;\n* Habilidad para la comunicación oral y verbal.\n\n \n\nCOBRANZA\n\n* Educación secundaria completa;\n* Conocimientos de informática y matemáticas básicas;\n* Técnicas de cobranza.\n\n \n\nRETENCIÓN/RENTABILIZACIÓN\n\n* Educación secundaria completa;\n* Conocimientos básicos de informática y matemáticas básicas.\n\n \n\nSerá considerado un diferencial: \n\n\n\n \n\nSAC\n\n* Experiencia de 6 meses en el área;\n* Nociones del Código de Defensa del Consumidor.\n\n \n\nSOPORTE\n\n* Conocimiento de herramientas de Google (Hojas de cálculo, Documentos);\n* Nociones del Código de Defensa del Consumidor y técnicas de atención al cliente;\n* Certificaciones Cisco y Mikrotik.\n\n \n\nCOBRANZA\n\n* Disponibilidad de horarios;\n* Experiencia en operaciones de telemarketing;\n* Técnicas de atención al cliente.\n\n \n\nRETENCIÓN/RENTABILIZACIÓN\n\n* 6 meses en el área;\n* Conocimiento de técnicas de atención al cliente y herramientas de Google (Hojas de cálculo, Documentos).\n* Vivir la identidad organizacional del Grupo Brisanet;\n* Elaborar informes, formularios o hojas de cálculo según las solicitudes;\n* Actualizar los indicadores del área cuando sea necesario;\n* Participar activamente en reuniones y compromisos de la organización cuando se solicite;\n* Utilizar los equipos de protección individual y colectiva cuando sea necesario;\n* Ejecutar demás actividades relacionadas con el puesto, según las necesidades del área y las indicaciones de la dirección;\n\n\nSAC\n\n* Realizar atenciones en el SAC (Servicio de Atención al Cliente), con enfoque en la resolución de solicitudes: cobros y reclamaciones sobre los servicios, cambio de dirección, cambio de titular, modificaciones de datos registrados, orientaciones financieras, cambios de plan e indicaciones de servicio, logrando empatía, escucha activa y resolución de problemas;\n* Brindar atención telefónica y digital con cortesía, claridad y agilidad a clientes físicos, jurídicos, organismos públicos y técnicos de campo;\n* Actuar en la resolución de dudas, registro de solicitudes, reclamaciones y orientaciones generales;\n* Registrar todas las atenciones en los sistemas internos (CRM), garantizando precisión, historial y trazabilidad;\n* Alcanzar los indicadores de desempeño (KPI), como tiempo medio de atención, tasa de resolución, satisfacción del cliente (CSAT), productividad y calidad;\n* Participar en capacitaciones, reciclajes, reuniones de equipo y actualizaciones de procesos;\n* Apoyar la mejora continua de la atención, sugiriendo soluciones y reportando recurrencias técnicas o conductuales de los clientes.\n\n \n\nSOPORTE\n\n* Ofrecer soporte técnico de primer nivel, ayudando a los clientes con dificultades técnicas (sin acceso al servicio, inestabilidad del servicio, configuración de equipos, fallos en sistemas), y derivando los casos más complejos a los niveles correspondientes;\n* Brindar atención telefónica y digital con cortesía, claridad y agilidad a clientes físicos, jurídicos, organismos públicos y técnicos de campo;\n* Actuar en la resolución de dudas, registro de solicitudes, reclamaciones y orientaciones generales;\n* Registrar todas las atenciones en los sistemas internos (CRM), garantizando precisión, historial y trazabilidad;\n* Alcanzar los indicadores de desempeño (KPI), como tiempo medio de atención, tasa de resolución, satisfacción del cliente (CSAT), productividad y calidad;\n* Participar en capacitaciones, reciclajes, reuniones de equipo y actualizaciones de procesos;\n* Apoyar la mejora continua de la atención, sugiriendo soluciones y reportando recurrencias técnicas o conductuales de los clientes.\n\n \n\nCOBRANZA\n\n* Ejecutar actividades de cobranza y negociación de deudas, ofreciendo alternativas y aclarando dudas financieras;\n* Brindar atención telefónica y digital con cortesía, claridad y agilidad a clientes físicos, jurídicos, organismos públicos y técnicos de campo;\n* Actuar en la resolución de dudas, registro de solicitudes, reclamaciones y orientaciones generales;\n* Registrar todas las atenciones en los sistemas internos 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In addition, handling G-PON network equipment in Data Center racks.\n\n \n\nIf you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Actively participate in meetings and organizational commitments when requested;\n* Use individual and collective safety equipment when required;\n* Drive the company vehicle when necessary;\n* Perform other duties related to the position according to departmental needs and leadership direction;\n* Maintain the vehicle in compliance with processes defined by the Fleet Management area, ensuring its proper functioning;\n* Carry out workplace safety procedures, such as JSA — Job Safety Analysis — and use of PPE, in accordance with current legislation;\n* Conduct vehicle inspections before starting operations, identifying the need for vehicle maintenance, possibly including oversight of maintenance and vehicle wash execution;\n* Continuously use daily demand management systems, such as JSA — Job Safety Analysis — and others;\n* Handle electronic equipment such as power meters, fusion splicers, OTDRs, among others;\n* Perform fiber optic cable pulling, splicing / connectorization;\n* Conduct OTDR tests to locate potential failure points in the fiber;\n* Assemble optical distribution and termination points (DGOs, DIOs, PTOs);\n* Handle G-PON network equipment in Data Center racks;\n* Be responsible for managing consumables and their storage.\n\n \n\n**Requirements and Qualifications** \n\n* Completed high school education;\n* Basic computer skills;\n* Knowledge of networks and computer maintenance;\n* Geographic knowledge of the city;\n* Driver’s license class \"B\" and defensive driving certification.\n\n **Preferred qualifications:**\n\n \n\n* 6 months’ experience in telecommunications;\n* Availability for travel;\n* Knowledge of access transmission technologies and media — twisted-pair cables and fiber optics;\n* Router and signal repeater configuration;\n* Structured cabling;\n* Customer service techniques.\n\n \n\n**Additional Information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that values personal and professional development;\n* Horizontal and vertical work environment — meaning you are the protagonist of your career!;\n* Meal allowance (Headquarters via cafeteria; Branches via iFood);\n* Co-payment health plan;\n* Dental plan;\n* Life insurance;\n* Childcare allowance;\n* Allowance for dependents with disabilities;\n* Payroll-deductible loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at higher education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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Monitor the service queue for tickets opened by field installation and repair teams. Track service-level agreements (SLAs). Monitor customer mapping.\n\n\n\n \n\nIf you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Ensure adherence to departmental standards, processes, routines, and policies;\n* Monitor and analyze area performance indicators and define short-term actions to improve deliverables;\n* Analyze and propose improvements to operational routines;\n* Prepare and present reports, forms, spreadsheets, or documents to leadership as requested;\n* Actively participate in organizational meetings and commitments when required;\n* Use personal and collective safety equipment when necessary;\n* Perform other duties related to the position, as needed by the department and directed by leadership;\n* Ensure the team has all necessary equipment and resources to carry out activities;\n* Monitor team productivity and the quality of procedures executed;\n* Monitor the service queue for tickets opened by field service teams;\n* Monitor regional demand and allocate tasks to the team according to route confirmation requirements;\n* Track externally opened tickets;\n* Monitor service-level agreements (SLAs);\n* Monitor customer mapping;\n* Coordinate with the Collections Department regarding customer identification contacts for accounts in arrears, if required;\n* Address customer complaints received via service channels and ombudsman services;\n* Update information used for calculating team commissioning / productivity.\n\n \n\n**Requirements and Qualifications** \n\n* Completed high school education;\n* 1 year of experience in the field;\n* Basic Microsoft Office proficiency;\n* Data analysis skills;\n* Understanding of FTTH (Fiber to the Home);\n* Familiarity with relevant technologies and equipment;\n* Basic AutoCAD knowledge;\n* Understanding of call center processes.\n\n \n\n**Preferred Qualifications:**\n\n \n\n* Google Workspace tools (Sheets, Docs);\n* Familiarity with Field Services, Activation, and Retrieval department processes;\n* Knowledge of Brisanet system functionality levels.\n\n \n\n**Additional Information** \n\n* A workplace culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A flat yet structured organizational structure—meaning you are the protagonist of your own career!\n* Meals (Headquarters: cafeteria; Branches: iFood);\n* Co-payment health plan;\n* Dental plan;\n* Life insurance;\n* Childcare allowance;\n* Dependent PCD (Person with Disability) allowance;\n* Payroll-deductible loans (available after 6 months);\n* Up to 50% discount on Brisanet internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at higher education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth.\n\n\n\n \n\nOur journey began in 1998 in Pereiro, a small town in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to smaller towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766614542000","seoName":"operations-support-leader","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pereiro/cate-help-desk-it-support/operations-support-leader-6484666143718612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e1d3f27a-3d7f-479b-9bcc-e39e0e69fac0","sid":"961f14c5-55b0-4aa4-8fec-442bd145135a"},"attrParams":{"summary":null,"highLight":["Lead operational support team","Monitor SLAs and service metrics","Propose process improvements"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766614542477,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484545512832112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Carpentry Assistant","content":"We are looking for a **Carpentry Assistant** to perform carpentry tasks. Study the piece to be fabricated, analyzing the drawing\\-model, specifications, or other instructions, to establish the work sequence.\n\n \n\nIf you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Actively participate in organizational meetings and commitments, when requested;\n* Use individual and collective safety equipment, as required;\n* Perform basic carpentry tasks;\n* Carry out auxiliary carpentry tasks;\n* Support cutting of parts according to measurements;\n* Support handling of parts during fabrication;\n* Load, unload, and transport materials;\n* Prepare and transport materials, tools, devices, or any components, cleaning and organizing them according to instructions;\n* Remove debris, rubble, and discarded materials from the site;\n* Maintain the worksite clean.\n\n \n\n**Requirements and Qualifications** \n\n* Completed elementary education;\n* Basic understanding of measurements.\n\n **Preferred qualifications:**\n\n \n\n* Completed or ongoing secondary education;\n* Knowledge in the field of carpentry;\n* Driver’s license category A or AB and defensive driving certification.\n\n \n\n**Additional Information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that supports personal and professional development;\n* Horizontal and vertical organizational structure—meaning you are the protagonist of your own career!;\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment health plan;\n* Dental plan;\n* Life insurance;\n* Childcare allowance;\n* Dependent with Disability allowance;\n* Payroll-deductible loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at higher education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior towns to state capitals**—actively contributing to Brazil’s digital transformation.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766605118000","seoName":"helper-of-metalworker","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pereiro/cate-help-desk-it-support/helper-of-metalworker-6484545512832112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"469a3f15-b5a9-471f-a093-c65b363513fb","sid":"961f14c5-55b0-4aa4-8fec-442bd145135a"},"attrParams":{"summary":null,"highLight":["Perform carpentry tasks","Attend organizational meetings","Use safety equipment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766605118189,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484545514393712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Purchaser","content":"We are looking for a **Purchaser** to conduct quotations and negotiations for products and/or services. Collect data, quotations, and orders for system entry. Perform technical analysis of products, tax burden, taxes, and interest rates.\n\n \n\nIf you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Populate departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to colleagues on matters related to the department;\n* Use individual and collective safety equipment when required;\n* Assess procurement demands and prioritize purchase requests to meet client department needs;\n* Strictly follow all stages of the procurement process (quotations, negotiations, supplier registration, documentation, supplier verification, process digitization, follow-up, etc.);\n* Adhere to guidelines established by the Procurement Policy;\n* Select optimal suppliers based on market reputation, pricing, delivery timelines, service capacity, and product quality (open bidding);\n* Negotiate with suppliers to secure the best terms for the company;\n* Maintain strong relationships with suppliers to achieve optimal negotiation outcomes for the company;\n* Propose improvements to the procurement process;\n* Comply with all internal company procedures, including the Code of Ethics;\n* Execute actions defined in the company’s Supply Chain and corporate strategy to ensure achievement of goals;\n* Guide and support assistants in performing their tasks;\n* Provide procurement-related support to management and other company departments;\n* Commit to self-development, continuously improving aspects highlighted in evaluations and feedback from immediate supervisors;\n* Complete procurement department reports;\n* Monitor production, compliance, and quality of technical procedures performed by subordinate teams.\n\n \n\n**Requirements and Qualifications** \n\n* Bachelor’s degree in Administration, Economics, Accounting, or related fields;\n* Knowledge of basic finance and taxation concepts;\n* Negotiation techniques;\n* Postgraduate degree in Project Management;\n* Proficiency with Google tools (Sheets, Docs).\n\n **Preferred qualifications:**\n\n* **Level I** – 1 year of experience in the field;\n* **Level II** – 2 years of experience in the role;\n* **Level III** – 3 years of experience in the role;\n* Familiarity with Google tools (Sheets, Docs);\n* Basic knowledge of Cost Analysis and Taxation;\n* Basic English proficiency.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A flat and hierarchical structure — meaning you are the protagonist of your own career!\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Insurance Plan;\n* Dental Insurance Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loans (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth.\n\n\n\n \n\nOur journey began in 1998 in Pereiro, a small town in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. 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Provide support for configurations of routes, extensions, cities, services, and other logic rules related to voice, LTE/5G services. Conduct detailed traffic analysis.\n\n \n\nIf you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Populate area-specific KPIs when required;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when necessary;\n* Perform other duties related to the position, as required by the department and leadership direction;\n* Monitor and provide support for voice, data, LTE/5G platforms;\n* Provide support for route, extension, and network configuration setups, and other logic rules related to voice services;\n* Monitor radiofrequency planning and coverage studies (using drive-test and network planning software) for areas to be served by LTE/5G technologies;\n* Monitor detailed traffic analysis;\n* Monitor discrepancies identified in CDR inter-carrier billing reconciliations;\n* Reconcile and analyze disputes;\n* Verify debits and/or credits resulting from network usage and follow up on appropriate resolutions;\n* Maintain contact with support teams of other operators to resolve issues;\n* Handle fixed-line number portability procedures;\n* Receive port-in or port-out requests, forward them, and track the process in the Brazilian Telecommunications Association’s portability system; provide line activation or deactivation through Brisanet’s Customer Support department;\n* Monitor and provide support for OSS (Operations Support Systems) and BSS (Business Support Systems), RAN (Radio Access Network), and Core Network services.\n\n \n\n**Requirements and Qualifications** \n\n* Completed Technical Course in Information Technology;\n* Basic Computer Skills;\n* Fundamentals of computer systems and networks;\n* Programming and networking logic;\n* Google Earth.\n\n **Preferred qualifications:**\n\n \n\n* Pursuing a Bachelor’s degree in Computer Science, Information Systems, or related fields.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A flat and growth-oriented structure—meaning you are the protagonist of your own career!;\n* Meal benefits (on-site cafeteria at headquarters; Ifood vouchers at branches);\n* Co-payment Health Insurance Plan;\n* Dental Insurance Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible loans (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at higher education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. 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**\\#VemSerBrisanet**\n\n **What will your day-to-day look like?** \n\n \n\n* Embody the organizational identity of the Brisanet Group;\n* Actively participate in meetings and organizational commitments, when requested;\n* Update area indicators, when necessary;\n* Actively participate in meetings and organizational commitments, when requested;\n* Use individual and collective safety equipment, when necessary;\n* Perform other related tasks according to the area's needs and leadership guidance;\n* Provide technical support to users for technical issues related to equipment;\n* Provide information and clarifications to users;\n* Receive issues, register occurrence details, forward them to the department with greater expertise on the request, when necessary;\n* Monitor the service cycle from beginning to end to ensure the issue is resolved.\n\n \n\n**What we are looking for in this opportunity:** \n\n \n\n* Computer networks;\n* Operating systems;\n* Linux and Windows;\n* Technical English.\n\n \n\n**Will be considered a differential:** \n\n \n\n* Network security;\n* Google tools (Sheets, Docs).\n **At the Brisanet Group you will find:** \n\n \n\n* Work culture that respects and values people;\n* Internal events addressing diverse topics;\n* Collaborative environment that values personal and professional development;\n* Horizontal and vertical environment, meaning you are the protagonist of your career!;\n* Meals (Headquarters via cafeteria and Branches via Alelo);\n* Co-payment Health Insurance;\n* Dental Plan;\n* Life Insurance;\n* WellHub (GymPass);\n* Childcare Assistance;\n* PCD Dependent Benefit;\n* Payroll Deduction Loan (after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Discounts of up to 60% at Higher Education Institutions.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764122709000","seoName":"information-technology-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pereiro/cate-help-desk-it-support/information-technology-assistant-6452770682253012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2840b3d4-9d41-4079-ad1a-9d743286efa5","sid":"961f14c5-55b0-4aa4-8fec-442bd145135a"},"attrParams":{"summary":null,"highLight":["Technical support to users","Culture of valuing people","Benefits such as health insurance and Gympass"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1764122709550,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"2GF5+86 Aquinópolis, CE, Brazil","infoId":"6452669259341112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Project Assistant","content":"**Job Description**\n\n\nWe are looking for a **Project Assistant** to support in the planning, monitoring, and control of 5G network deployment projects. 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