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Brasil Talent Hub
Receptive Customer Service Position, Monday to Friday
POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…
São Paulo
R$2,000/month
Indeed
Track & Trace Representative (Weekday)
**The Track \& Trace Representative** is responsible for executing shipment visibility and tracking procedures with accuracy, urgency, and professionalism. As a frontline support role for the Carrier Sales department, the Track \& Trace Specialist provides real\-time tracking updates, manages check\-call compliance, and escalates service risks to ensure proactive communication is maintained. This position plays a critical part in maintaining service reliability, shipment integrity, and operational excellence across the 3PL network. This role performs routine assignments with increasing independence while developing a strong operational foundation for future growth. **Key Responsibilities:** ***Shipment Tracking \& Monitoring*** * Execute all required Track \& Trace check calls according to SOP timing, including: * Maintain accurate and timely updates in TMS, including driver location, ETAs, and milestone timestamps. * Utilize tech tracking visibility data and follow SOP rules regarding when manual calls are and are not required. * Update shipment statuses as they transition from Covered Dispatched Arrived at Pick\-Up Loaded Arrived at Delivery Delivered. * Apply filters and search parameters in TMS daily to identify loads requiring tracking attention. ***Communication \& Coordination*** * Serve as the primary point of contact for all tracking\-related communication with carriers. * Conduct professional check calls and emails to carriers, dispatchers, or drivers to confirm locations and ETAs. * Support internal teams by ensuring visibility updates are accurate, complete, and timely to enable proactive customer communication. ***Issue Identification, Documentation \& Escalation*** * Inform Carrier Sales and Operations teams of service risks, delays, or changes promptly and escalate as necessary. * Document all problem events clearly, including ETA revisions and carrier\-provided details. * Follow all Track \& Trace SOP requirements to support internal audit readiness. **Working conditions:** * Work schedule: **Mon\-Fri 8 am \- 5 pm EST** * Competitive Salary in USD * **Remote mode of work** * 10\+ business days of paid time off * Team building and corporate events * Equipment provided * A supportive team **Required Skills \& Experience** * 1–2 years of experience in logistics, transportation operations, or related customer service roles preferred. * Experience with TMS platforms (Aljex preferred) and visibility tools such as Macropoint. * Strong written and verbal communication skills, with the ability to gather and relay information professionally. * Excellent attention to detail and ability to document information precisely. * Ability to manage high\-volume workloads and prioritize effectively. * Proficiency in Microsoft Office (Outlook, Excel, Word). * Ability to remain calm and solution\-focused in fast\-paced or high\-pressure situations. **Competencies \& Behavioral Expectations:** **Customer Service Orientation** * Provides timely and clear communication that enables internal teams to deliver a positive customer experience. **Attention to Detail** * Maintains accurate shipment records, location updates, timestamps, and event logs in the TMS. **Problem Solving** * Identifies service risks quickly, documents issues with clarity, and escalates appropriately. **Collaboration** * Works closely with Carrier Sales, Operations Representatives, and leadership to maintain shipment integrity and service compliance. **Adaptability** * Thrives in a dynamic environment with shifting priorities and time\-critical demands. **Accountability** * Takes ownership of tracking responsibilities and follows SOPs with precision to support operational excellence.
State of Rio Grande do Sul, Brazil
R$1/hour
ELIEL MATOS CONSULTORIA E TREINAMENTO
Salesperson / New Business Consultant Position
Client: Peça Certa Ademicon is a national reference in intelligent consortiums and investments, with a solid structure, results-oriented focus, and real growth opportunities. At our Tatuapé / Campinas unit, we are seeking entrepreneurial, high-performing commercial professionals. Job Description: If you are communicative, persistent, and results-driven, this is your opportunity to build a solid career in the financial market. The professional will be responsible for prospecting new clients, conducting negotiations, and offering customized consortium solutions, working in a consultative and strategic manner. Responsibilities: - Active prospecting and client relationship management. - Presentation of products and commercial proposals. - Leading the consultative sales process through to closing. - Portfolio monitoring and post-sales follow-up. - Achieving performance and revenue targets. Mandatory Requirements: - Prior experience in consultative sales (consortiums, insurance, credit, investments, or high-value goods). - Excellent verbal and written communication skills. - Discipline, self-management, and goal orientation. - Proactive, persistent, and results-oriented profile. Preferred Qualifications: - Growth mindset and desire for continuous development. - Self-motivated profile committed to team success. - Experience with financial products or high-ticket items. Local Base: Rua Monte Serrat, 295 – Vila Gomes Cardim, São Paulo – SP (CEP 03312-000) Compensation: - Commission of up to 3% on gross sales revenue. - Average monthly earnings of BRL 20,000.00. Join the Ademicon team—here, your performance is recognized. Work in an environment that values professional development and provides comprehensive support to help you reach your full potential.
São Paulo
R$2,000/month
APOIOECOLIMP
Human Development Analyst Position
Act as a strategic partner to business units, promoting initiatives focused on human development, organizational culture, employee engagement, organizational climate, and performance. Identify HR needs and support managers in people management with an emphasis on results, organizational climate, and talent development. MAIN RESPONSIBILITIES: > Conduct onboarding of employees (temporarily) > Serve as an HR Business Partner (HRBP) for business units, identifying needs related to development, climate, and performance management; > Support the implementation and monitoring of DHO programs: performance evaluations, Individual Development Plans (IDPs), succession planning, culture initiatives, development pathways, and engagement activities; > Collect and analyze HR metrics and propose action plans based on results (e.g., turnover, absenteeism, climate, productivity); > Conduct organizational diagnostics and monitor continuous improvement plans together with managers; > Participate in designing and executing leadership, talent, and team development programs; > Facilitate or support internal training sessions (behavioral or technical); > Support climate and culture initiatives, such as internal surveys, active listening, and internal marketing activities; > Conduct meetings with managers and employees to support topics including performance, conflicts, engagement, and development; > Collaborate with other HR areas (Recruitment & Selection, Training & Development, Job Evaluation & Compensation, Internal Communications, Personnel Administration) to ensure a seamless employee experience; Benefits: Health Insurance / Group Medicine, Dental Insurance, Meal Voucher, Transportation Allowance. Employment Type: CLT (Permanent)
Vitoria
Negotiable Salary
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