Operations Assistant - Maintenance - Exclusively for PCD

Description

Job Summary: We are seeking an organized and detail-oriented Operations Assistant to join our Operations and Monitoring team, responsible for scheduling and monitoring vehicle tracker maintenance. Key Highlights: 1. Schedule and monitor vehicle tracker maintenance 2. Assist technicians during device maintenance and testing 3. Use Excel and Google Sheets for service control and documentation We are looking for a professional to work as an Operations Assistant in our Operations and Monitoring team in Belo Horizonte/MG. If you are organized, detail-oriented, and enjoy working with processes, this opportunity may be right for you!?? What you’ll do here: Schedule and monitor vehicle tracker maintenance with our technical network; Assist technicians during device maintenance and testing; Control and record completed maintenance activities, ensuring compliance with Getrak’s quality standards; Use Excel and/or Google Sheets to track and document service requests.?? Your role will be essential in ensuring efficiency and quality in technical support, directly contributing to our customers’ experience. Interested? Register now and become a Getraker! ?? **Main Responsibilities:** ? Schedule vehicle tracker maintenance with the technical team, organizing the service network;? Monitor service status via internal systems to ensure maintenance is performed as planned;? Ensure technicians perform services correctly, following company standards;? Conduct basic tests jointly with technicians to verify tracker functionality during maintenance/installation;? Update maintenance- and testing-related records and forms using Excel and Google Sheets;? Record and track completed maintenance activities to ensure accurate technician payments;? Identify and report potential issues in scheduling or installation execution, seeking prompt solutions;? Maintain constant communication with the technical team to ensure smooth service delivery;? Organize and keep service-related files and data up to date. **Technical Requirements:** ? Proficiency in spreadsheets (Google Sheets and/or Excel)? Completed high school education. **Behavioral Profile:** ? Strong written communication skills. **Minimum Education Level:** High School (Secondary Education)