Job Summary: We are seeking a professional to identify customer needs, develop and enhance complex technological products and services, and provide specialized technical support to the sales team. Key Highlights: 1. Identify and develop high-complexity technological solutions 2. Provide technical support to the sales team during pre-sales 3. Stay up-to-date with market trends and technologies Nice to meet you, we are Tripla. A Brazilian technology company that protects and accelerates businesses — this is our purpose. We operate nationwide with specialized solutions in infrastructure, cybersecurity, business continuity, and governance \& compliance. We work to remove technological barriers hindering sustainable business growth. With our solutions, we help maintain operations available, protected, and compliant — enabling you to save resources and dedicate more time to your business strategy. Having served over 500 organizations and partnered with leading market players, we co-create a more efficient, resilient, and scalable future for our clients. And what sets us apart? We believe extraordinary people build extraordinary results. Here, every Tripulante is an essential part of our journey! Joining this crew means participating in and contributing to the evolution of all Tripulantes and the organization — being collaborative, transparent, and authentic. **We seek a professional responsible for identifying opportunities and understanding customer needs to develop, enhance, and customize highly complex products and services relevant to their business unit, aiming to deliver technological solutions meeting those needs. This role also involves providing specialized technical support to the sales team throughout the pre-sales process, contributing to successful sales execution and ensuring successful solution delivery, while adhering to internal policies, code of conduct, and applicable legislation to achieve defined company goals.** **Key Responsibilities:** * Understand customer needs, identifying the optimal technical, functional, and economic solution aligned with those needs, targeting viable business opportunities for the company. * Develop, enhance, or customize high-complexity IT technological solutions, demonstrating benefits and differentiators of these solutions to the sales team — who then present them to customers — aiming to create new business opportunities for the company. * Prepare documentation for products and services, gathering and compiling all technical information of the developed solution for presentation and support to the sales team and customers. * Provide technical support to the sales team by participating in customer meetings, contributing technical information about presented solutions, aiming to retain or secure new business for the company. * Strengthen partnerships with authorized distributors and manufacturers to define BOMs, register opportunities, and quote products and services, aiming to identify new business opportunities. * Stay updated on market tools and trends, studying emerging technologies and differentiators, attending events, trade shows, and customer visits, etc., actively seeking and sharing information about competitive solutions addressing demands and/or generating new business opportunities. * Participate in and/or lead forums, acting clearly and efficiently while engaging internal and external stakeholders to discuss technical topics and propose viable solution options for raised issues/problems. * Prepare and execute updates to reports and indicators under their responsibility, monitoring and analyzing results to ensure adherence to procedures, targets, and necessary corrective actions. * Implement improvements to processes, products, or services under their responsibility, aiming to ensure effective outcomes and safeguard company assets. * Lead complex telecommunications infrastructure solution projects, such as LAN/WLAN, SD\-WAN; knowledge of radio solutions, private LTE, and 5G may be advantageous. * Participate in training and mentoring of the pre-sales team, focusing on infrastructure services **Additional Information:** * Competitive market-aligned remuneration. * Commission and bonus tied to goal achievement. * Daily allowance of R$40.10 per business day. * Gympass. * Allya. * Training and certification incentive. * Birthday day off. * PPR \- Annual financial results participation
João Silva
Indeed · HR
João Silva
Indeed · HR
