CUSTOMER SERVICE CONSULTANT

Description

Job Summary: Responsible for in-store customer service, performing verification and analysis of registration data, commercial support, and scheduling installations, ensuring quality and support for operations. Key Highlights: 1. Customer service focused on quality and support 2. Focus on customer experience and results 3. Opportunity for proactive professionals with strong interpersonal skills **Job Description:** ---------------------- Responsible for in-store customer service, performing verification and analysis of registration data, supporting commercial requests, scheduling installations, and handling plan upgrade requests, ensuring high-quality service and support for commercial operations. **Mandatory Requirements:** ------------------------------ Strong communication and customer service skills. Commitment Interpersonal relationship skills. Results- and goal-oriented mindset. Professional demeanor and focus on customer experience. Proactivity Responsibility Teamwork Basic proficiency in registration/sales systems and tools. Completed High School Microsoft Office Suite Availability to work on alternate Sundays **Desirable Requirements:** -------------------------- Flexibility Customer service with a sales focus Strong verbal communication and persuasive ability. Ability to identify customer needs. Focus on goals and results. Proactive customer engagement. Completed Bachelor's Degree **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal/food allowance, Life insurance, Total Pass, Profit-sharing program (PPR), discounts on Zaaz products, discounts at Estácio University and Unifil University, and DayOff \- You get a day off on your birthday. **Work Location:** ---------------------- ZAAZ INTERNET AND TELECOM SERVICE PROVIDER