Shipping Assistant

Description

Job Summary: An organized and detail-oriented professional to manage shipping, returns, and warranty logistics, serving as the central point between warehouse and customer. Key Highlights: 1. Warranty and reverse logistics management 2. Fast shipment and dispatch of goods 3. Flow control to ensure on-time deliveries **Job Title: Shipping and Warranty Assistant** **About the Role:** We are seeking an organized and detail-oriented professional to join our logistics team. You will serve as the central link among warehouse staff, drivers, and end customers — overseeing everything from rapid order dispatch to technical analysis of returns and warranty claims. **Main Responsibilities:** * **Warranty Management:** Receive defective products, assess whether they meet the manufacturer’s criteria, and carry out physical exchange procedures. * **Reverse Logistics:** Inspect returned goods and record receipt/reversal entries in the system. * **Shipping and Dispatch:** Deliver goods to motorcycle couriers and app-based drivers (Uber Flash/Lalamove/99\), ensuring speed and accuracy of orders. * **Flow Control:** Monitor order picking stages to ensure counter deliveries are not delayed. **Requirements:** * Completed high school education. * Prior experience in shipping and goods receiving. (Preferred) * Analytical mindset (essential for evaluating warranty criteria). * Proficiency with management systems (ERP) and basic computer skills. **Advantages:** * Experience with automotive parts or electronics (if applicable to your business). **Benefits:** * Salary: "To be discussed" * Benefits: Transportation allowance (VT), meals provided at company premises (R$1.00\ discount), performance bonus starting from the 3rd month. * Working Hours: Monday to Friday, 8:00 AM to 6:00 PM Employment Type: Full-time, CLT permanent contract Compensation: R$1\.518,00 \- R$1\.730,00 per month Benefits: * Transportation allowance Work Location: On-site