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Job Summary: CN consults customers' needs, offers value propositions, expands connections with additional services, and builds delightful relationships, always seeking solutions. Key Highlights: 1. Offer appropriate value propositions and customized solutions 2. Build relationships and deliver delightful customer experiences 3. Provide consultative service and conduct product tastings CN must consult customers' needs and offer the most suitable value proposition; Expand customers' opportunities to connect with additional services so they can fully enjoy what they love in life; Demonstrate to customers that a solution is always available; Build relationships and deliver a delightful experience in every customer interaction. **Requirements:** * Completed High School education; * Basic knowledge of Microsoft Office suite; * Sales and customer service experience preferred; * Familiarity with sales targets and performance indicators is a plus; * Telephony experience is a plus; * Knowledge of Android and iOS systems is a plus. **Responsibilities:** * Serve customers in person or online using official company-provided tools, applying a consultative approach to identify needs and offer a unique value proposition; * Conduct product and service tastings, clarifying questions regarding specifications to provide greater confidence in customers' decision-making; * Sell products (mobile phones and accessories) and services (plans and digital services) according to customer needs, following company procedures and guidelines; * Support customers in resolving issues related to Vivo's services; * Promote product and service offers and actively attract new customers; * Establish and foster customer relationships, embodying one's personal brand aligned with Vivo's DNA to maintain this bond; * Take ownership of organizing and maintaining workplace cleanliness; * Contribute to organizing customer flow in-store and managing waiting lines when necessary; * Arrange products in the display window and keep it organized according to company standards. **(Questions during registration? Contact number** 38 9910\-6722
