Medical Enchantment Assistant

Description

Job Summary: Support the healthcare and medical team in organizing schedules, monitoring, and patient care, ensuring efficiency and a humanized experience for the patient. Key Highlights: 1. Humanized reception and empathetic listening 2. Teamwork and appointment scheduling 3. Contribution to efficiency and patient experience Support physicians and the healthcare team in organizing schedules, ensuring humanized reception, monitoring professional punctuality and attendance, recording operational information, and contributing to the efficiency of care delivery and patient experience. Confirm medical appointments weekly and daily. Monitor physician attendance and punctuality. Provide humanized reception and empathetic listening. Check examination room conditions before physician arrival. Prepare daily reports and records per physician and concierge. Collect and organize data to populate production spreadsheets. Publish and manage the daily medical schedule. Collaborate with concierges and coordination as part of a team. Comply with company internal policies, processes, and guidelines, including the Code of Conduct and established Quality standards. Maintain confidentiality of internal information whenever required, as well as information specific to each role, ensuring confidentiality of data, documents, and organizational procedures. Support other departmental and institutional activities as needed, contributing to the achievement of organizational objectives.