Receptionist

Description

Job Summary: Opportunity for a Receptionist dedicated to building positive customer experiences through service and system management. Key Highlights: 1. Proactive customer service and support 2. Management of customer relationship systems and appointment organization 3. Scheduling control, customer visits, and dealership logistics **Job Description** Are you passionate about customer service? Would you like to work for a major company? Then join us in creating wonderful experiences for our customers! Apply now for our Receptionist opportunity. We would love to meet you! **Responsibilities and Duties:** * Ensure prompt customer service by directing customers to Vehicle Sales Representatives or the appropriate department, and provide support during waiting periods. * Manage the dealership's customer relationship system, including customer data entry and updates, as well as controlling the service order for Vehicle Sales Representatives. * Answer PBX calls and route them appropriately; manage customer appointments and visits; create fair service schedules distributed among sales representatives. * Responsible for controlling test-drive, used, and showroom vehicle keys; requisition office supplies; manage the dealership environment, including receiving packages and mail; * Perform other related tasks assigned by immediate management. **Requirements and Qualifications:** * Completed High School education; * Basic knowledge of Microsoft Office required; * Prior experience in customer service; * Ability to operate telephone systems and other office equipment is desirable. **Additional Information** **Work Location:** Lourdes **Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM **Salary:** R$1.800,00 **Benefits:** * Transportation allowance; * Meal voucher; * Health insurance; * Dental insurance; * Life insurance, with no deduction from employee salary; * Various partnerships and agreements (universities, language schools, etc.); * “Welcome Baby” Program; * “I Recommend Roma” Program; * Partnership with SESC offering access to theaters, hotels, excursions, and other activities; * Discounts on products and services offered by Group companies. Minimum Education Level: High School (Secondary Education) * Medical assistance * Transportation allowance * Dental assistance * Life insurance * Meal voucher