**About the Company** We are Pharmedice, a leader in sterile drug compounding. Founded in Minas Gerais, Pharmédice Specialized Compounding redefines excellence in sterile drug compounding for human health. Pharmédice not only meets the industry’s highest compounding standards but elevates them to a new level. We combine regulatory rigor, intelligent use of data, and unmatched expertise to deliver sterile medications with speed and quality. A championship team with excellence embedded in its DNA A team composed of pharmacists specialized in various fields, technicians, specialists, engineers, analysts, supervisors, IT professionals, commercial staff, logistics and procurement personnel—all united by a single purpose: ensuring market access to hard-to-find medications. We are seeking an Internal Sales Representative who thrives on high performance to join this mission, serving as an essential point of contact with our customers and guaranteeing outstanding commercial service. **Your main responsibilities will be:** * Answer and support customers via phone, email, and WhatsApp; * Register orders with attention to prices, delivery timelines, expiration dates, and terms; * Negotiate prices, delivery timelines, and terms, ensuring customer satisfaction and loyalty; * Prepare quotations, schedule deliveries, and keep customer records up to date; * Forward inquiries and complaints to the responsible departments; * Advise customers on proper drug storage and expiration dates; * Prospect new customers and contribute to maintaining the company’s positive image; * Participate in training sessions and collaborate on initiatives that promote organizational culture. **For this position, we expect you to have:** * Completed high school (mandatory); * Prior experience in internal sales, customer service, or related areas; * Excellent verbal and written communication skills; * Strong organizational skills and attention to detail; * Negotiation and customer service abilities; * Ethical conduct, proactivity, and a focus on service quality. **It would be a plus if you:** * Have experience in customer service within the pharmaceutical sector; * Possess knowledge of digital systems and tools for sales management; * Demonstrate ability to analyze commercial performance indicators; * Have previously participated in process improvement projects or customer engagement initiatives. Job Type: Full-time CLT Benefits: * ? Competitive Commission + up to 1.4% upon target achievement* + 1.0% even when target is not achieved That is: you always earn more based on your performance! Medical assistance * Dental assistance * Meal allowance R$23.00/day * Transportation allowance or Fuel allowance