**Have you ever considered working in a collaborative, dynamic environment with real growth opportunities starting from 3 months?** **If the answer is yes, then TP is the right place for you!** **Your responsibilities will be:** You will be responsible for delivering and managing customer service and technical support for product customers via phone, chat, or WhatsApp, as well as providing general and technical guidance and information regarding service requests. You will provide support for app-based products and deliver engaged, courteous, and respectful service—focused on personalization, excellence, quality, and customer satisfaction—while maintaining a consistent customer-first attitude: guiding, assisting, supporting, and resolving customers’ issues and/or questions through multiskill service (voice and chat). **Salary:** R$ 1\.623,50 **Schedule:** 1:40 PM to 8:00 PM **Work Rotation:** 6 days on / 1 day off – rotating days off (6 hours 20 minutes per day) **Location:** ÁGUA BRANCA (Barra Funda) – São Paulo/SP **What are we looking for in you?** * Strong verbal and written communication skills in Portuguese * Analytical profile with focus on technical customer support for the brand * Prior experience with multiskill technical support is desirable (a plus) **At TP, well-cared-for people build extraordinary results!** We are a market reference when it comes to benefits—and it’s no coincidence. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth within the company! * JUMP Career Path: in just 3 months, you can take your next career step. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing Plan) – we recognize and reward your performance. * Meal Voucher and Food Voucher. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health & Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health Plan including dependents—we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial wellbeing. **All our job openings are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple stages conducted independently. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be assessed by the recruiter only after completion of the full evaluation cycle. **Thank you for your interest in joining TP—and best of luck!**