Experience activities that contribute to the student's training, seeking to understand the quality process—certification, accreditation, and patient safety—through the application of theoretical and practical knowledge, where problem situations promote hands-on experience in responsibilities related to Quality Management. **Schedule:** Monday through Friday, from 1:00 PM to 7:00 PM. **Salary:** R$ 1.000,00 **Benefits:** Transportation allowance; Life insurance. **Responsibilities and duties** The Intern’s activities, guided and supervised by the responsible professional, include: * Monitoring and reviewing workflows and work processes based on process management methodologies; * Preparing meeting minutes and archiving attendance lists; * Organizing physical folders and electronic files (Microsoft Word, Microsoft Outlook, Microsoft Excel) containing documents related to the Accreditation/Certification/Patient Safety Process; * Reviewing, monitoring, and controlling quality tools across departments; * Supporting internal audits and follow-up activities; * Assisting in preparing internal and external audit reports; * Attending meetings; * Participating in internal training sessions related to quality and patient safety processes; * Supporting resolution of issues related to the Certification and patient safety project; * Using quality tools; * Monitoring and reviewing workflows and work processes based on process management methodologies; * Collaborating with the analyst across all areas of Grupo Santa Casa BH; * Reviewing, monitoring, and controlling Non-Conformance Reports, Action Plans, Process Maps, and Risk Maps; * Participating in internal training sessions related to the stages of the Accreditation Project; * Supporting resolution of issues related to the Accreditation Project; * Monitoring implementation and maintenance of the Quality Management System (ISO 9001 and ONA); * Monitoring and reviewing workflows and work processes based on process management methodologies; * Organizing physical folders and electronic files (Microsoft Word, Microsoft Outlook, Microsoft Excel) containing documents related to the Certification Process; * Providing technical support for Quality Management System requirements; * Monitoring Hospital Mandatory Committees and Commissions; * Supporting the Patient Safety Unit’s activities across all healthcare facilities comprising Santa Casa BH (Santa Casa BH Hospital, São Lucas Hospital, and Medical Specialties Center). * Monitoring regulatory agency procedures; * Participating in the Internal Audit Cycle alongside the assigned analyst; * Attending internal departmental training sessions. * Performing other tasks of similar nature and complexity level, as requested by the immediate supervisor. **Requirements and qualifications** Courses: Nursing, Health Services Management, Hospital Management, Pharmacy, Biomedicine, Engineering, Law, Information Technology, etc. Period: Currently enrolled in an undergraduate program with a minimum expected completion time of two years. **Additional information** We are Santa Casa BH, and we work for a cause: delivering top-tier healthcare to everyone. For over 100 years, we have built a legacy recognized by all residents of Minas Gerais. We stand as the largest healthcare institution in the state, comprising Santa Casa BH—100% SUS High-Complexity Hospital, São Lucas Private and Insurance Hospital, Santa Casa BH Specialized Outpatient Clinics, Santa Casa BH Maternal-Infant Institute, Santa Casa BH Oncology Institute, Santa Casa BH Clinical Research Center, Santa Casa BH Órix Lab, Santa Casa BH School of Health, Santa Casa BH Geriatric Institute, and Santa Casa BH Family Care. More than 8,000 employees make our mission their own ideal. Together, we beat as one heart. **Warning!** Santa Casa BH **does not charge any fees during its selection processes.** All recruitment procedures are conducted **free of charge and transparently**. If in doubt, contact Santa Casa BH directly via official channels available on our website. Protect yourself against scams and fraud, and rely on us for a safe and trustworthy selection process.