Description: Apply quickly by email: Requirements and qualifications: * Experience in general administrative area; * Gender - Female and Male; * Communicative person, proactive profile, and enjoys working on problem resolution; * Basic computer skills and knowledge of customer service systems. Responsibilities and duties: Service provided with empathy and clarity, ensuring customer satisfaction in every interaction. Claims recorded correctly and within deadlines, avoiding rework or delays in the process. Efficient case follow-up, keeping the customer informed about progress and resolving pending issues promptly. Assertive communication with policyholders, repair shops, service providers, and other company departments. Organization and control of documents related to claims processes, ensuring compliance and traceability. Benefits: Meal allowance of R$ 416.00 Working hours: MONDAY TO FRIDAY - 8:30 AM TO 6:00 PM (WITH 1 HOUR AND 30 MINUTES FOR LUNCH) Knowledge: Education: High school - Completed 2510260202221833268