




Position exclusively intended for professionals with disabilities. The professional will provide administrative support to the healthcare unit. **Responsibilities and Duties** * Perform administrative routines according to the area’s needs; * Receive, organize, and file documents; * Handle telephone inquiries; * Provide front-desk service; * Distribute medical records; * Issue appointment tickets; * Carry out area/department activities in accordance with instructions from the immediate supervisor and institutional standards. **Requirements and Qualifications** * Completed high school education; * Minimum age of 18 years; * Basic knowledge of Microsoft Office suite. **Additional Information** ADDITIONAL INFORMATION Professionals employed by partner companies, suppliers, and/or service providers; individuals with familial or affinity ties working within the same service or under alternative contractual arrangements (i.e., contracted through a third party) must comply with current HR regulations, verified through consultation with the Recruitment and Selection Department. * Work schedule: 12-hour shifts with 36-hour rest periods, daytime only; * Work location: East, South, and Northwest regions; * 100% on-site work. The **SPDM – São Paulo Association for the Development of Medicine** is a non-profit civil association of philanthropic nature, recognized as being of federal, state, and municipal public utility—respectively by Decrees No. 57,925 dated 03/04/1966, No. 40,103 dated 05/17/1962, and No. 8,911 dated 07/30/1970. The Institution operates at federal, state, and municipal levels, in alignment with national health and education policies, and also functions as an accredited Social Organization across several states, managing health services and institutions through agreements and management contracts. The Association’s primary directive is its integration into the health system focused on disease treatment, prevention, and promotion of primary, secondary, and tertiary health care—strengthening community ties and reaffirming its social commitment to serving all individuals without discrimination. With institutional growth, SPDM has expanded its scope of action through ongoing projects in Social Assistance and Education. This wide range of activities increasingly consolidates SPDM as a large-scale philanthropic institution pursuing economic, social, and environmental sustainability. Its four Superintendencies—Hospital São Paulo, Affiliated Institutions, **Integrated Health Care Program (PAIS)**, and Education—are managed by highly qualified technical professionals with outstanding expertise. Thus, SPDM contributes effectively to the continuous improvement of services delivered by Brazil’s Unified Health System (SUS), primarily aiming to ensure universality and equitable access to health care, essential for citizens’ human and social development. To achieve this, SPDM combines cutting-edge technology with high-quality medical care delivered by multidisciplinary teams comprising nurses, physical therapists, pharmacists, nutritionists, speech-language pathologists, clinical biochemists, psychologists, technologists, social workers, dentists, and others. **The Integrated Health Care Program (PAIS)** began operations in 2001 in the municipality of São Paulo and subsequently expanded to other municipalities and states. Since its inception, **PAIS** has partnered with public authorities to enhance and consolidate health services provided to SUS users. The Program aims to improve population health indicators and quality of life, grounded—among other principles—in comprehensiveness and equity, adopting a strategic approach to health service management defined through a process of continuous improvement. ### **Inclusion** SPDM offers employment opportunities at its hospital units, including career development plans, for persons with disabilities. To this end, it periodically publishes job announcements targeting such professionals in major newspapers in São Paulo and in municipalities where its units are located. **Mission** To promote integrated health actions in partnership with public administration, ethically and humanely benefiting the population, ensuring technical excellence and commitment to social and environmental responsibility. **Vision** To be a reference in health service management across all levels of care, guaranteeing high-quality service delivery to the populations of partner municipalities and states. **Values** * Professionalism * Quality * Social Responsibility * Teamwork * Ethics


