Account Manager B2W

Description

Job Summary: We are seeking a strategic Account Manager to prospect new clients and manage an ISP client portfolio, with a focus on results and relationship building. Key Highlights: 1. Manage and develop ISP client portfolio 2. Handle contract retention, renewal, and expansion 3. Identify upsell and cross-sell opportunities **About the Opportunity** If you enjoy challenges and believe in the power of results, this opportunity is for you! At Sempre, our purpose is to simplify life through technology, innovation, and human connection—keeping people connected to what truly matters. We seek talents who want to grow with us and leave their mark in an environment that values respect, continuous learning, and diversity. **Description:** We are looking for a professional to serve as a strategic Account Manager for new client prospecting. We seek a communicative, dynamic, and results-oriented professional. **Responsibilities:** * Manage and develop ISP client portfolio; * Handle contract retention, renewal, and expansion; * Identify upsell and cross\-sell opportunities; * Monitor performance metrics and SLA; * Serve as the interface between clients, technical teams, and commercial teams; * Negotiate proposals, contracts, and adjustments. **Requirements:** * Experience in ISP sales and account management; * Background in telecommunications or ISP sector; * Strong negotiation and client relationship skills; * Knowledge of internet solutions, dedicated links, and data services; * Excellent communication skills and a results-driven profile. At Sempre Internet, we believe that working well also means living well. Therefore, we offer a comprehensive benefits package designed for your well-being, growth, and quality of life—both at work and beyond. **See everything available to you:** **University Tuition Partnership** Invest in your future with special conditions to keep learning. **Salary Advance** Unexpected events happen—count on us when you need it. **Dental Care Plan** Healthy smiles and care that makes a difference. **Christmas Bonus** A special gift to celebrate year-end with gratitude. **Discount Club** Save on stores, services, and exclusive experiences. **Health Insurance and Mediquo** Comprehensive health care with digital support and accessible service. **Pharmacy Partnership** Discounts and convenience when caring for yourself and your family. **Meal Allowance / Food Voucher** More flavor and energy for your daily routine. **Transportation Voucher** Convenience and savings commuting to work every day. **Subsidized Internet** More connectivity for what truly matters. **Life Insurance and Funeral Assistance** Peace of mind and security during difficult times. **Day Off** A special day off to celebrate your way. **Inclusion and Diversity** At Sempre Internet, **a**ll people are welcome. People with disabilities (PCD) and/or INSS-rehabilitated individuals may apply. We value authenticity and believe diversity strengthens our team.