Operational Supervision and Patient Experience (Performance-Oriented) - High School Level

Description

Job Summary: We are seeking a professional for operational supervision and patient experience, with a focus on organization, attention to detail, and results in a high-standard clinical setting. Key Highlights: 1. Direct impact on patient experience and excellence standards 2. Demanding environment focused on high quality and results 3. Opportunity for professional development and growth We are looking for professionals who strongly align with the profile of **Operational and Patient Experience Supervision (performance-oriented)** at **High School level**, to work in a clinic located in Savassi. We seek someone with a high degree of organization, attention to detail, a meticulous attitude, and consistent focus on quality execution and result generation. This is an important position within operations, directly impacting patient experience and the clinic’s excellence standards. **\*Minimum Requirements:\*** * Completed high school education * Completed high school education \- technical course in administration (a significant advantage) **Important Differentiators:** * Prior experience in team supervision or management support * Experience in administrative routines and process organization * Experience delivering excellent customer service (especially in high-standard environments) **Expected Competencies and Behavioral Profile:** * Clear, empathetic, and sophisticated communication * High level of organization, activity control, meticulous attitude, and attention to detail * Professional demeanor, discretion, and sense of responsibility * Proactivity, agility, and ability to anticipate needs * Ease in handling goals and dynamic routines * Ability to handle demanding patients * Emotional intelligence and resilience * Collaborative and results-oriented profile * Transparency, honesty, and professional maturity * Humility, openness to learning, and genuine desire for development **Position Details:** * Location: Savassi – Belo Horizonte (MG) * Work schedule: 44 hours per week (Monday to Saturday, on rotating shifts) **Clinic Operating Hours:** * Monday to Friday: 7:45 AM to 7:30 PM * Saturday: 7:45 AM to 2:30 PM * **Employment Type**: CLT * **Starting Salary**: R$ 2\.500, with potential for progression after 3 and 6 months, based on performance and delivery of results exceeding expectations **Benefits:** * Transportation allowance * Meal voucher (Caju) * Structured training programs * Variable compensation program: After the first 90 days, upon successful completion of the probationary period, validation of performance in structured evaluations, and completion of mandatory trainings, the professional may join the quarterly performance-based incentive program. If you identify with a demanding environment, high-quality standards, a focus on excellence, and results delivery, we invite you to proceed to the next stage of the selection process: https://forms.gle/qWpX3pmTCBCTcFU67 We will conduct a thorough analysis of candidate profiles and contact those most aligned with the position. Job Type: Full-time, Permanent CLT Compensation: R$2\.500,00 \- R$3\.000,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site