Hello! We are **Meta Telecom**, a technology and IoT (Internet of Things) connectivity company, operating in one of the fastest-growing markets worldwide. In 2026, we will **double the size of our operations**, and we’re looking for people eager to learn and grow with us! We are creative, diverse, and collaborative, with a purpose to delight our customers and extend our high-growth culture further than ever. As a Technical Support Intern, you will play a fundamental role in ensuring customer satisfaction and loyalty. We seek a qualified professional capable of delivering positive experiences in every interaction with our customers, demonstrating solid technical skills and an unwavering commitment to excellence in customer service. RESPONSIBILITIES AND DUTIES * Operate management platforms; * Provide inbound customer support (via our chat and call centers); * Meet customer service metrics; * Respond to and send e\-mails; * Work with Excel spreadsheets; * Contact telecom operators; * Train customers on how to use our products; **REQUIREMENTS AND QUALIFICATIONS** * Currently enrolled in High School (Night Shift) **Preferred qualifications:** * Knowledge of Excel. **ADDITIONAL INFORMATION** **WEEKLY WORK HOURS:** 30 hours per week – 6 hours per day (Monday to Friday). Job type: Internship Contract duration: 12 months Compensation: R$700.00 \- R$750.00 per week Benefits: * Transportation allowance Education: * Currently pursuing or having interrupted Technical Education (Preferred) Work location: On\-site