ADMINISTRATIVE ASSISTANT I - 185/26

Description

Job Summary: The professional will provide customer service to SEST and SENAT clients, perform registrations, record information in the system, prepare and organize documents, receive payments, and carry out other administrative activities. Key Highlights: 1. Customer service and administrative tasks 2. Teamwork and interpersonal communication 3. Service quality and organization THE TRANSPORTATION SOCIAL SERVICE (SEST) AND THE NATIONAL TRANSPORTATION TRAINING SERVICE (SENAT), registered with the Brazilian Federal Revenue under numbers 73\.471\.989/0001\-95 and 73\.471\.963/0001\-47, through the EXECUTIVE DEPARTMENT, hereby announce the opening of registration for the Recruitment and Selection Process, as established in this Notice. **1\. PURPOSE OF THE SELECTION PROCESS:** 1\.1\. This selection process aims to select professionals to fill vacancies according to SEST SENAT's needs. The process will consist of eliminatory and classificatory stages. 1\.2\. Candidates approved in this process may be called to assume the position within the validity period of the selection process, respecting the classification order. 1\.3\. The selection process shall be governed by this Notice, its Annexes, and any subsequent updates/corrections; its execution shall be carried out by the Human Resources Management of the Executive Department of SEST SENAT. POSITIONS, VACANCIES, AND OFFERED SALARIES 2\. This Selection Process aims to fill vacancies for hiring professionals for the positions listed below: **POSITION:** Administrative Assistant I **EMPLOYMENT TYPE:** Indefinite-term employment contract, in accordance with the Consolidation of Labor Laws (CLT). **BENEFITS:** Services provided at Operational Units, such as: dental, psychological, physical therapy, and nutritional care; transportation allowance (as stipulated by current legislation for those who opt for it); meal and/or food allowance for positions with a 44-hour weekly workload. Additional services offered by Operational Units are extended to employees and their dependents. Life insurance. Health plan (with co-payment) \- Employee's monthly premium covered by the company; dependent(s)' monthly premium covered by the employee. 2\.1\. Work schedule and shifts will be communicated by the Operational Unit and/or Executive Department to the approved candidate upon call-up; the candidate must inform availability for the scheduled shift. Candidates opting not to accept the position due to the work schedule will be disqualified from the selection process. **Workload:** 44 hours (Forty-four hours per week) **Salary:** R$ 3181\.09 **Unit:** Avenida dos Alecrins, Distrito Industrial Tuany Toledo \| Pouso Alegre MG \- 37556839 **Job Summary:** Provides customer service to clients seeking SEST and SENAT services; registers clients and records information in the system; prepares, organizes, and controls documents; receives payments related to commercialized products; and performs other administrative activities. **REQUIRED QUALIFICATIONS (MANDATORY):** **NOTE:** PROOF OF THE BELOW REQUIREMENTS MAY BE REQUESTED AT ANY TIME. **EDUCATION:** Completed High School. Proof of required qualifications must be demonstrated via: a) Diploma/Certificate duly issued by an institution recognized by the Brazilian Ministry of Education (MEC); and/or b) Certificate of course completion accompanied by academic transcript, both duly signed and stamped (valid only for up to 180 days following degree completion). **EXPERIENCE:** Professional experience in administrative tasks and customer service. **PROOF OF EXPERIENCE:** Evidence must explicitly relate to the activities specified in the minimum requirements, under penalty of document rejection. Proof of requested professional experience must be demonstrated via: a) Employer's statement containing the issuer's CNPJ, official stamp, and signature, specifying start and end dates (if applicable), type of service performed, and detailed description of activities carried out; b) Or copy of the Work and Social Security Booklet (CTPS) or screenshot of the digital CTPS, including identification page and employer registration, explicitly showing relation to the target position (only if the CTPS entry uses nomenclature consistent with that required in the Selection Process); c) Or copy of the service provision contract or autonomous payment receipt (RPA), specifying activities performed in the services rendered, supplemented by item "b" above if the position title alone is insufficient to prove the required experience. **EXAM SYLLABUS:** **PORTUGUESE LANGUAGE (Common to all positions):** Text comprehension and interpretation. Official orthography. New orthographic agreement. Graphic accentuation. Punctuation. Usage of word classes. Literal and contextual meaning of words. Syntax of agreement and government. Verbal and nominal agreement. **INFORMATION TECHNOLOGY (Common to all positions):** Internet and Microsoft Office Suite. **SPECIFIC KNOWLEDGE:** **Administrative functions:** planning and organization. Administrative routines: filing and protocol techniques. Work rationalization. Workplace etiquette. Ethics. Human relations: teamwork; interpersonal communication; customer service. Service quality. Autonomous Social Services. Common knowledge inherent to the position.