**Requirements:** * Bachelor’s degree (currently pursuing or completed) in Marketing, Business Administration, Communications, Advertising and Public Relations, or related fields. * Experience in e-commerce, with a focus on digital customer service, product management, sales analysis, and online campaigns. * Basic knowledge of SEO; * Knowledge of social media; * Familiarity with online sales platforms; * Knowledge of traffic management. **Responsibilities:** * Provide customer service by exchanging information about vonixx products via e-commerce and marketplace channels, identifying customers’ needs to support increased sales; * Analyze inventory stock levels, evaluating the average number of products ordered across platforms versus available stock, to support fulfillment of online purchase demand; * Evaluate sales performance on online platforms by analyzing metrics such as ROI, engagement, and other KPIs, to provide strategic insights to the immediate manager for decision-making; * Monitor sales from invoicing through to order delivery to the customer, ensuring compliance with customer order deliveries; * Identify opportunities to promote products via banners on online sales websites, aiming to increase brand visibility and boost sales; * Conduct e-commerce market research—including promotional pages, product presentations, campaigns, promotions, and lead-capture landing pages—to expand sales in the electronic marketplace; * Analyze traffic-to-sales ratios using Google Analytics reports to identify consumer behavior patterns and opportunities for improvement, including pricing and product specifications relative to competitors; * Register products by entering product specifications and prices provided by the immediate manager, while updating stock availability, to support increased sales; * Develop digital action plans based on information gathering, submitting them for review and approval by the immediate manager to drive online store sales; * Collaborate with the marketing team to design e-commerce sales maximization campaigns, aiming to increase platform traffic and expand sales; * Monitor and control e-commerce KPIs—such as website traffic flow, average order value, conversion rate, sales volume, visits, regional distribution, stockouts, and competitiveness—to identify opportunities for improving sales strategies and assist the immediate manager in strategic decision-making; * Prepare performance reports based on data and information collected from systems and control spreadsheets, to provide the immediate manager with actionable insights for strategic decision-making. Employment Type: Full-time CLT Compensation: Starting at R$2.478,74 per month Benefits: * Health insurance * Dental insurance * Fuel allowance * Commercial partnerships and discounts * Profit-sharing program * Meal allowance * Food voucher * Transportation voucher Work Location: On-site