Sales Consultant

Description

**FUNCTION SUMMARY** Conduct product and service demonstrations, hands-on trials, and sales, focusing on distributor satisfaction and loyalty, aiming to deliver experiences that evoke feelings of beauty and differentiated service. **KEY RESPONSIBILITIES** Serve distributors through product demonstrations and hands-on trials, in accordance with the Industry’s service model. Reinforce O Boticário product differentiators with distributors, emphasizing their specifications based on knowledge acquired during internal training. Conduct sales activities, working with internal performance indicators and campaigns, aligned with cycle-based targets as defined by Commercial Group Att Management. Pursue optimal results to maximize revenue for the Distributor Space (ER), thereby impacting personal and sales team incentives. Process product exchanges, recording them in the Distributor Space (ER) internal control system. Ensure correct product pricing in accordance with the system. Clean shelves, organize the Distributor Space (ER), and restock product sections and demonstrators according to internal control standards. Check product expiration dates and monitor products expiring within the next 6 (six) months via manual control spreadsheet entries. Extract from the system the report of products stocked in the Distributor Space (ER) for verification at internally established intervals, participating in inventory processes (stocktakes) when requested. Replace visual communications in the Distributor Space (ER) (merchandising/display windows) and update planograms at the start of each cycle. Participate in inaugurations or reinaugurations of the Distributor Space (ER), supporting setup and organization when requested. Attend events that enhance knowledge, with a focus on improving performance outcomes. Participate in in-person or extranet-based training sessions when directed by Management, Training Multiplier(s), or Commercial Group Att Administration. Access/monitor the Industry’s communication channels (operations manual, portals, extranet, magazines, guides, corporate e-mail, among others) for continuous updates. Be accountable for the quality, reliability, confidentiality, and performance of resources, services, and information generated by tasks under one’s responsibility, with special attention to LGPD – General Data Protection Law regulations. Maintain company assets in good condition, requesting maintenance, repair, and/or replacement whenever necessary. Keep the workplace, equipment, and materials clean and organized to ensure optimal usage conditions and uphold occupational health and environmental standards. Support immediate supervision on matters inherent to one’s area of responsibility, reporting and discussing problems and irregularities to assist in defining appropriate procedures and actions. **QUALIFICATIONS** Completed high school education. **KNOWLEDGE** * Familiarity with customer service techniques is desirable. * Familiarity with sales techniques is desirable. * Basic knowledge of Microsoft Office suite. * Familiarity with accessing sales applications and systems. **PERSONAL COMPETENCIES** * Dynamism, proactivity, and organizational skills. * Commercial profile focused on results. * Communication skills and ease in recording or participating in promotional product and campaign videos. **EXPERIENCE** * Minimum of 6 months’ experience in sales and/or customer service is desirable. Employment type: Permanent CLT contract Salary: R$1.587,00 - R$3.000,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work location: On-site