Job Summary: The professional will work as a receptionist, providing public service, performing registrations, scheduling appointments, processing health insurance requests, and offering administrative support with emphasis on quality and confidentiality. Key Highlights: 1. Public service and administrative support in a healthcare environment. 2. Focus on ethics, confidentiality, professionalism, and humanized service. 3. Organization, attention to detail, and proactivity are required. **? Position: Receptionist** We are seeking a professional to provide public service, guiding and instructing patients (in person, online, and via telephone), registering and scheduling appointments in the system, submitting health insurance authorization requests, delivering test results, maintaining administrative records, and supporting the Quality Management System. **Requirements:** Completed high school education Minimum 6 months of experience in public service is desirable; knowledge of Clinical Laboratories is a plus. Basic computer skills and intermediate typing speed Knowledge of Clinical Laboratories is a plus **Desired Competencies:** Ethics, confidentiality, professionalism, and commitment Empathy, good communication, and active listening skills Organization, attention to detail, and concentration Proactivity, multitasking ability, and strong interpersonal skills The professional must act responsibly, adhering to internal regulations, quality policies, and biosafety standards, ensuring humanized service, accurate information recording, and confidentiality of results.
João Silva
Indeed · HR
João Silva
Indeed · HR
