OPERATIONS ANALYST – SCHEDULING

Description

**OPERATIONS ANALYST – SCHEDULING** **Responsibilities:** \> Request and issue CT-e documents, ensuring accurate billing for all deliveries; \> Generate transportation documents and verify invoices, receipts, and bills of lading; \> Validate final billing to ensure correct charging for services rendered; \> Update drivers and vehicles in the system (e.g., KMM) to ensure accurate trip registration; \> Manage fleet documentation, scheduling stops for maintenance and timely license regularization; \> Monitor coupling and uncoupling checklists, directing related requests to the maintenance department; \> Authorize drivers for trips, informing them of the scheduled itinerary; \> Submit monitoring requests to the insurance provider; \> Report estimated arrival status and communicate any unforeseen incidents occurring en route; \> Analyze customer dispatches and arrivals, resolving identified inconsistencies; \> Monitor and analyze route breakdowns, missed customers, and incidents to support monthly KPI closure; \> Track and analyze the number of customers served, planned, canceled, and added ad hoc for accurate performance evaluation; \> Analyze and upload data from handheld scanners used by drivers on routes; \> Participate in operational meetings with clients to align cargo requirements and scheduling adjustments. **Preferred Qualifications:** * Bachelor’s degree completed or in progress in Business Administration, Logistics, or Production Engineering. * Intermediate/advanced Excel skills; Employment Type: Full-time, CLT permanent contract Compensation: Starting at R$1,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Basic food basket * Free parking * Profit-sharing program * Life insurance * Meal voucher * Transportation voucher Selection Question(s): * What is your salary expectation? * Are you available to work rotating shifts? Work Location: On-site