Technical Support Manager

Description

Job Summary: The professional will manage investment collectors, conduct prudential and indicator analysis, and collaborate with technical departments for technical termination. Key Highlights: 1. Management of investment collectors and prudential analysis 2. Monitoring of indicators and actions to improve performance 3. Collaboration with technical departments for technical closing/termination Responsibilities * Manage investment collectors and conduct prudential analysis of investments aiming at their technical termination, primarily using SAP; * Use **Intermediate Excel** to support activities, analyze data, and visualize operational indicators * Monitor indicators, implement management actions to improve their performance, and handle and report information * Collaborate with technical departments to understand requirements, analyze collectors, and perform their technical closing/termination. Mandatory Requirements * **Advanced Excel** (VLOOKUP/XLOOKUP, Pivot Tables, Dashboards, simple macros) * **Power BI** (Reading, interpreting indicators, and extracting information) * Ability to work effectively in a team and overcome task-related challenges * Completed high school education Desirable Requirements * SAP (experience) * **Technical Course in Electrotechnology, Electronics, or Electromechanics** * Experience or knowledge of the **Electric Power System** * Prior experience in the energy or utilities sector Desired Profile * Proactivity, attention to detail, and results orientation * Strong communication skills and ability to work collaboratively in a team * Analytical capability to interpret data and process information Employment Type: Full-time Compensation: Starting from R$2\.500,00 per month Benefits: * Medical insurance * Meal allowance * Transportation allowance Experience: * SAP/R3 (Preferred) Work Location: On-site