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Job Summary: Join a successful team that values good relationships and works with technology and innovation, providing technical support to customers. Key Highlights: 1. Join a team that values good relationships 2. Work in an environment immersed in technology and innovation 3. Provide incident support and microcomputer assistance Hi, how are you? If you are a connected person, driven by challenges, and understand that relationships are the foundation of digital transformation, now is your moment to join a successful team that values good relationships! Here we breathe technology and innovation—join us! **Responsibilities and Duties** * Serve customers according to company-defined standards; * Register, resolve, and escalate tickets via phone, e-mail, or SDM; * Provide incident support; * Provide microcomputer and peripheral assistance, including installation, configuration, and customization of basic software, hardware, and office automation applications. **Requirements and Qualifications** * Completed technical education or currently pursuing a higher education degree in IT; * Experience in IT technical support. **Additional Information** Interested? Then come discover our benefits: * Health and Well-being: **Birthday day off**, **Wellz**, an innovative solution for Mental and Emotional Health, **Unit**, for financial well-being. And of course, we must not forget our partnership with **Wellhub**. * Benefits: **Meal and/or food allowance, Medical Assistance, Dental Assistance**, and we offer **Life Insurance**. * Mobility: **Transportation allowance or Fuel allowance**. * Education: Discounts at partner educational institutions and **English** as part of professional development. With over 20 years in the market, Nexa is a company that identifies, designs, implements, and supports technological solutions and services for various types of companies, focusing on innovation, efficiency, improvements, and results in its deliveries. **OUR VALUES** **Good Relationships:** embedded in our culture, good relationships build great achievements. **Trust:** we believe in the bonds we establish. Our partnerships are based on transparency and credibility. **Sense of Urgency:** we strive to always deliver the best in the shortest possible time.
