Scheduling Assistant (1)

Description

Job Summary: A telecommunication professional responsible for communication, scheduling, negotiations, and supporting managers, with a focus on tracking platforms. Key Highlights: 1. Experience with telecommunication services and computer literacy. 2. Making various phone calls and scheduling appointments. 3. Negotiating amounts and assisting in identifying issues. Description: * Completed high school education; * Good computer skills; * Experience with telecommunication services; * Easy access to the Estoril neighborhood/BH. * Making various phone calls (to Members, third parties, various Departments, Consultants, and Managers) and handling various incoming calls; * Scheduling installations, maintenance, and removals of tracking devices; * Confirming execution of scheduled services with installation technicians; * Liaising with the Registration and Support Department to clarify specific situations; * Liaising with Consultants and Managers to clarify specific situations; * Operating various tracking platforms in use; * Negotiating service fees with installation technicians; * Supporting managers in identifying failures, gaps, barriers, and indications of fraud. 2512250202491934986