* Greet customers in a courteous and professional manner, providing an exceptional experience. * Answer phone calls and direct inquiries to the appropriate departments. * Register and schedule customers in internal systems; * Fill out spreadsheets and prepare monthly department reports. * Keep the reception area organized and presentable. * Provide support for sales activities conducted in the store. * Collaborate with the sales and service team to ensure customer satisfaction. * High school diploma; previous experience in reception or customer service will be an advantage. * Computer literacy (Office suite). * Verbal and written communication skills.