Process and Quality Consultant

Description

Job Summary: We are seeking a professional to work in the Process, Quality, and Projects area, partnering with internal departments to structure, review, improve, and govern corporate processes. Key Highlights: 1. Build, transform, and contribute to a team that drives results 2. Act as a change agent, strengthening a culture of quality and innovation 3. Focus on solutions, innovation, and continuous improvement About Us The Houer Group is one of Brazil’s largest companies operating in business consulting and services, innovation, and impact-driven projects. We operate in infrastructure sectors that affect the lives of millions of people. We structure and enable concession projects, public-private partnerships (PPPs), and other initiatives across various domains throughout all regions of Brazil. We believe it is essential to think about the future and the legacy we will leave for future generations. Our actions aim above all to contribute to a better and more developed world. The Houer Team comprises approximately 550 consultants united and engaged in a single purpose: transforming the world and impacting generations. Our headquarters is located in Belo Horizonte \- Minas Gerais. We run projects across all regions of Brazil. We are driven by people—and people move the world! We are a GPTW-certified company, recognized as one of the best places to work. This recognition reflects our commitment to our employees’ well-being and our relentless pursuit of excellence and impact in everything we do. RESPONSIBILITIES AND ATTRIBUTES The **Process, Quality, and Projects** area strategically supports standardization, continuous improvement, risk management, innovation, and operational support. Our purpose is to ensure efficiency, governance, and process intelligence across all Group units and contracts. We are continuously evolving and seek someone who wants to **build, transform, and contribute to a team that drives results**. This position will act as a partner to internal departments and executive leadership in structuring, reviewing, improving, and governing corporate processes—ensuring operational efficiency, quality, risk reduction, and compliance with ISO standards (9001, 14001, and 45001\). **Responsibilities and Attributes:** * Map, review, and standardize processes, ensuring clarity, traceability, and efficiency. * Support continuous improvement initiatives by facilitating workshops, training sessions, and analyses. * Conduct risk analyses, update the corporate risk matrix, and propose mitigation plans. * Monitor KPIs (BI) and suggest data-driven improvements. * Participate in internal audits and support preparation for external audits. * Contribute to strategic project management by providing methodological and documentation support. * Support communication and dissemination of processes using tools such as ClickUp, Quality Management System, and AI-based solutions. * Act as a change agent, reinforcing a culture of quality, innovation, and operational excellence. **Qualifications: Mandatory** * Prior experience in **process management, quality, continuous improvement, or projects**. * Knowledge of process mapping methodologies (BPM, SIPOC, flowcharts, VSM). * Familiarity with KPIs, data analysis, and digital tools (Excel/BI). * Strong communication skills, organizational ability, systemic thinking, and capacity to interact effectively across multiple departments. **Desirable (Preferred)** * Experience with ISO certifications (9001, 14001, 45001\). * Experience with digital tools such as **ClickUp**, **Power BI**, and **8Quali**. * Familiarity with agile methodologies (Scrum, Kanban) or continuous improvement frameworks (Kaizen, Lean). * Academic background or coursework in Processes, Projects, Quality, Lean, Agility, or Public/Private Management. **Candidate Profile: Partnerships** * Proactive individual with a collaborative mindset and solution-oriented focus. * Capable of seamlessly bridging operational and executive functions. * Interested in innovation, technology, and continuous improvement. * Enthusiastic about learning, proposing ideas, and growing alongside the team. **Partnerships:** * Gympass * Corporate University * Discount partnership program (psychologists, nutritionists, universities, accounting services, etc.) * Human-centered and collaborative culture. Would you like to work for a major company whose mission is to positively impact people’s lives? Then join us in building new experiences! Apply to this opportunity and become part of the Houer Group—a group passionate about innovation and impact-driven projects.