Description
Job Summary:
Customer service professional responsible for resolving inquiries, forwarding requests, and following up on requests.
Key Highlights:
1. Customer support via WhatsApp
2. Resolution of inquiries
3. Follow-up on requests until resolution
A digital services company is seeking a Customer Support Assistant in Ipatinga (Horto).
EG Digital Services provides innovative solutions in digital marketing and web development. Focused on results, the company addresses diverse needs of online businesses.
**Responsibilities:**
Customer support via WhatsApp. Resolution of inquiries. Internal request forwarding. Organization of support interactions. Follow-up on requests until resolution.
Previous experience as a Customer Service Analyst, Help Desk Assistant, Technical Support Agent, or Customer Service Representative may indicate suitability for some activities in this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: 2\.500,00
* Benefits disclosed during the interview stage.
**Additional Information:**
* Contract type: PJ \- On-site.
* Duration: Full-time
* Working hours: To be determined.