Description
Job Summary:
Provides support to customers/users, guiding them in the use of hardware and software, assisting with system installation and configuration, and training users.
Key Highlights:
1. Customer/user support and guidance
2. System installation and configuration
3. User training and follow-up
* Provide support to customers/users, guiding\-them in the use of hardware and software. Assist with system installation and configuration at customer sites.
* Train users and clarify questions related to system usage.
* Provide support during the first weeks after implementation to resolve initial issues.
* Monitor implementation stages, ensuring deadlines and deliverables are met.
* Document the implementation process.
Employment Type: Full-time, CLT Permanent Contract
Salary: R$1\.600,00 \- R$2\.000,00 per month
Benefits:
* Fuel allowance
* Childcare allowance
* Profit-sharing
* Remote work
* Meal allowance
* Food voucher
* Transportation voucher
Education:
* Currently pursuing or having interrupted a bachelor's degree (Preferred)
Experience:
* Experience in system implementation or technical support (Preferred)
Work Location: On-site