Description
Job Summary:
Perform administrative tasks involving data collection and consolidation to support decision-making and streamline examination sales processes.
Key Highlights:
1. Support administrative and operational activities related to the sale of medical examinations.
2. Contribute to improving workflow efficiency and decision-making.
3. Provide administrative support to patients, physicians, and suppliers.
Perform administrative tasks including data collection, consolidation of information and controls related to examination sales under existing contracts; clarify work-related issues with involved parties; and prepare spreadsheets to support decision-making and resolution of operational matters. Support reception desks and other CDT departments by executing routine tasks and contributing to improved workflow efficiency.
**Schedule:** Shift PAR from 07:00 to 19:00 in March
**Salary:** R$2076.23
**Benefits:**
* Transportation allowance;
* Meal voucher or food allowance;
* Medical assistance (UNIMED);
* Dental assistance (METLIFE);
* Educational assistance (Undergraduate and Postgraduate);
* Daycare subsidy (childcare assistance) amounting to R$ 200.00 (per child) for mothers whose children meet eligibility criteria and are up to 4 years old (limited to 3 children);
* Quality-of-life program;
* Funeral plan;
* Partnerships with restaurants, Pacheco, psychologists, pharmacies, and workshops;
* Christmas gift card.
**Responsibilities and Duties**
* Enter and update procedures in the hospital system and MV Soul (schedules, appointments, confirmations, cancellations, and report deliveries).
* Draft internal announcements and medical service and external examination billing letters.
* Monitor and request office supply replenishment according to departmental needs.
* Cancel examinations and make system adjustments as directed by supervision.
* Verify, register, and forward high-cost reports to the responsible department.
* Contact physicians and residents to prepare and sign reports.
* Register and monitor delivery of medical films, ensuring traceability.
* Receive and forward physician requests and shift notifications to management.
* Call patients to schedule examinations.
* Prepare and verify hospital bills, checking reports, orders, and operating room sheets.
* Reconcile statistical data and information from the hospital system (examinations, health insurance plans, and reports).
* Monitor examination sales and referral processes to partner services.
* Maintain contact with patients, physicians, suppliers, and internal clients, providing administrative support.
* Manage administrative processes related to service providers and suppliers.
* Support reception desks and other CDT departments, contributing to process efficiency.
* Handle telephone inquiries and relay messages and information.
* Organize and monitor physician schedules in the system.
* Maintain organization and archiving of departmental documents and reports.
* Guide reception staff in resolving patient- and examination-related issues.
* Support the examination results delivery department.
* Notify maintenance or IT teams to resolve technical and equipment issues.
Perform other related administrative tasks as directed by supervision.
**Requirements and Qualifications**
Completed High School education.
We are Santa Casa BH, and we work for a cause: delivering top-tier healthcare to everyone. With over 100 years of history, we have built a legacy recognized across Minas Gerais. We are acclaimed as the largest healthcare institution in the state, comprising Santa Casa BH — a 100% SUS-funded High-Complexity Hospital; São Lucas Hospital — a private and health insurance-based facility; Santa Casa BH Specialized Outpatient Clinics; Santa Casa BH Maternal and Child Institute; Santa Casa BH Oncology Institute; Santa Casa BH Clinical Research; Órix Lab Santa Casa BH; Santa Casa BH School of Health; Santa Casa BH Geriatric Institute; and Santa Casa BH Family Care.
More than 8,000 employees uphold our mission as their own ideal. Together, we share one heart.
**Alert!** Santa Casa BH **does not charge any fees during its selection processes.** All recruitment procedures are conducted **free of charge and transparently**. If in doubt, please contact Santa Casa BH directly through official channels available on our website. Protect yourself against scams and fraud, and rely on us for a secure and trustworthy selection process.