Customer Service Representative - LAVRAS

Lojas Rede, one of the leading companies in Brazil's cosmetics retail sector, is seeking a Customer Service Representative to join our team. If you ar
- Competitive salary
- Health insurance
- Dental insurance

Job Summary: We are seeking a Graphic Designer to create and develop visual communication projects for Go-To-Market campaigns, ensuring YouX’s brand identity across multiple channels. Key Highlights: 1. Passionate professional dedicated to Innovation and Technology 2. Dynamic and relaxed work environment, GPTW certified 3. Focus on innovative and agile solutions The YouX Group continues its rapid growth—and to sustain it, we need the best talent! We’re looking for professionals passionate about Innovation and Technology who can deliver innovative, agile, and practical solutions for our clients. Oh—and you must love being surrounded by wonderful people in a dynamic and relaxed environment, as we’re GPTW certified and deeply passionate about people! Want to become a YouXer? Pay attention—this position is **CLT (Brazilian permanent employment contract) and On-site**. **What We Expect From You** We seek a Graphic Designer who will conceptualize and create visual communication projects representing YouX’s brand identity in Go\-To\-Market campaigns across various channels. Responsibilities include conducting research, developing visual concepts, designing templates for marketing assets, executing final artwork, monitoring campaign results, participating in project meetings, and performing other related tasks necessary to meet diverse demands and effectively reach the company’s target audience. **Your Responsibilities:** * Collaborate with the team to develop the project’s visual concept (typography, color palette, imagery, layout), using design software; * Define the style, type, and format of communication assets based on project objectives and characteristics; * Design attractive visual communication pieces aligned with the established concept, ensuring clear identification with YouX; * Adapt and extend assets across multiple channels (e\-mails, invitations, website, promotional items, printed materials, etc.); * Ensure high-resolution final files ready for production (you’ll be responsible for execution); * Implement revisions and create new assets per stakeholder requests; * Develop brand and corporate identity assets grounded in YouX’s essence, values, and target audience to strengthen brand equity and customer relationships; * Participate in meetings to align requirements, develop concepts, and review projects; * Support and oversee the production of visual communication assets, providing guidance and clarifying doubts; * Monitor campaign performance metrics to ensure deliverables achieve intended goals; * Evaluate pre\-press service quality and graphic design deliverables from external vendors; * Assess the visual/content impact and effectiveness of marketing assets to drive continuous improvement; * Maintain organized project archives following internal procedures; * Perform related duties as directed by management. **What YouX Expects From You:** * Completed Bachelor’s degree, preferably in Design, Visual Arts, Advertising, Graphic Design Technology, or related fields; * 2–3 years of professional experience as a Graphic Designer; * Advanced proficiency in developing complex graphic assets, with strong command of visual identity systems; * Intermediate proficiency in design software (Photoshop, Illustrator, InDesign); * Intermediate proficiency in creating responsive digital materials (social media posts, e\-books, landing pages); * Intermediate understanding of UX/UI principles applied to visual design; * Intermediate skills in image processing, vectorization, and advanced editing; * Intermediate proficiency in layout and editorial design; * Intermediate ability to manage relationships with print vendors and validate proofs; * Assertive communication; * Adaptability and flexibility; * Self-directed learning; * Proactive solution proposal; * Critical thinking. **We Value Your Well-being at YouX!** * Health support: Medical plan, dental plan, telemedicine, and life insurance; * Supplementary pension plan; * Flash personalized multibenefits: Meal and food vouchers (VA/VR) to assist with your daily meals; * Paid vacation; * Celebrate your day: Birthday leave (day off on your birthday); * Stay active! We offer Gympass to support your healthy lifestyle; * Quality of life at YouX: Workplace gymnastics and healthy snacks essential to your daily routine; * Commitment to development: Training programs and capacity-building initiatives—the X Academy; * Begin your self-discovery journey: Profiler assessment and behavioral mapping. **Selection Process Steps:** * Resume screening; * Automated questions; * Behavioral interview (Remote and Technical); * Practical test; * Manager panel interview; * Cultural fit committee review; * Offer. **JOIN US AND BE THE X THAT WAS MISSING!**
João Silva
Indeed · HR