CUSTOMER CONSULTANT

Description

Job Summary: The professional will provide customer service, negotiate sales, advise on products, manage orders, and assist customers in product selection. Key Highlights: 1. Opportunity at a century-old company with strong work values and ethics 2. Focus on customer service and sales negotiation 3. Culture of Diversity & Inclusion **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes — Zema acts! Guided by our core values — hard work, transparency, simplicity, ethics, people development, and courageous energy — we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Provide customer service, negotiate prices, delivery timelines, payment terms, and discounts; advise customers on product and/or service specifications; manage customer orders, product quality, and agreed delivery deadlines; assist customers in product selection by demonstrating product functionality. **Preferred Qualifications:** Experience in sales (furniture and electronics); Completed High School; Basic computer skills and social media proficiency; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Exclusive partnership discounts across various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None