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Job Summary: Itaú is seeking agents to work across its branch network, developing commercial competencies, serving customers, and promoting banking products. Key Highlights: 1. Development of commercial skills and customer relationship management 2. Extensive learning opportunities on banking products and services 3. Technical, behavioral, and personal development training programs Itaú agents develop commercial competencies to serve each of our customers increasingly effectively. You will have the opportunity to observe the daily operations of our branch network, learn workflows designed to strengthen customer relationships, and broaden your knowledge of our portfolio of banking products and services. You will also receive technical, behavioral, and functional training, along with periodic evaluations and a personalized development plan, accelerating both your career progression and professional growth. **Responsibilities and Duties** **What will your day-to-day look like?** You will work within our Branch Network, responsible for serving our customers, advising them on banking products, and generating new business that is genuinely relevant according to each customer’s current situation and needs. * Prospect and establish customer relationships; * Deliver consultative service to ensure service excellence and monitor quality indicators; * Market financial products; * Monitor the economic landscape, market trends, and financial indicators; * Utilize remote channels to market products and services. * Be graduated or currently enrolled in an undergraduate program in STEM or humanities fields; * Hold an active CPA-10 or CPA-20 certification; * Prior experience in commercial roles; * Experience in customer service. **Requirements and Qualifications** **Certification:** CPA-10; **Additional Information** We are undergoing continuous transformation and hope you’ll help us on this journey! If you identify with this opportunity, want to join our team? Apply now. #JoinItaú Itaú will use the data you provide for recruitment processes, including placement in job databases hosted on third-party platforms. Should you wish to object to this use or exercise any of your rights, please contact us via the channels available in Itaú Unibanco’s Candidate Privacy Policy (https://www.itau.com.br/privacidade/candidatos/). No acceptance is required; this is merely for your awareness. We are Brazil’s **largest private bank by market value** and the **most valuable brand in Brazil**, valued at **R$46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that most **develops careers in Brazil**, as recognized by LinkedIn Top Companies for seven consecutive years, and we received the award for **Best Internship Programs 2024** from CIEE. With the largest product portfolio in the sector nationwide—and through our brands and commercial partnerships—we offer a wide range of career opportunities across diverse specialized areas, all driven by one powerful purpose: **delighting our customers by delivering exactly what they need, precisely when they need it!** Today, we have a team of over 90,000 employees (the “Itubers”) spread across Brazil and abroad, operating in 18 countries.
