Junior E-Commerce Analyst

Description

Job Summary: Junior E-Commerce Analyst to handle reporting, customer service, order management, and error reporting on the platform. Key Highlights: 1. Opportunity to develop skills in e-commerce and digital marketing 2. Dynamic role focused on customer service and continuous improvement 3. Environment that values communication and organization **Junior E\-Commerce Analyst** **Responsibilities:** Assist in generating operational reports and monitoring KPIs Customer service and after-sales support Verification of offers (price/stock) Order and delivery management Reporting platform errors/bugs Customer follow\-up and process improvements **Requirements:** Basic knowledge of e\-commerce platforms and/or digital marketing; Completed undergraduate degree; Intermediate Excel skills; Strong communication and organizational skills; Efficiency in daily tasks and sense of urgency. Location: Nova Safra Store \- Ceasa/Contagem Working Hours: 08:00 to 18:00 hrs Benefits: Meal allowance R$400.00 per month Unimed health insurance plan Dental insurance plan Transportation allowance or fuel allowance Partnerships with educational institutions Send your updated resume to camila.martins@dellys.com.br or via 3199679\-5569 Minimum Education Level: Undergraduate Degree