**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 6 p.m. **Level:** Operational **Employment Type:** Permanent – CLT Monitor sales, after-sales, workshop, and customer service processes Ensure compliance with manufacturer standards and audits Monitor quality and customer satisfaction indicators Prepare managerial reports Identify failures and propose improvements Train teams on internal processes and standards Support leaders in corrective action plans **Requirements:** Requirements: Currently enrolled in or graduated from a bachelor's degree program Intermediate Excel proficiency Organizational skills and analytical mindset Strong communication skills Quality area experience is desirable Experience with indicators and audits is desirable **Technical Skills** Intermediate knowledge of Microsoft Excel (reports, indicators, controls, and dashboards) Ability to prepare managerial reports and monitor indicators (KPIs) Document organization and process control Basic knowledge of internal auditing and process standardization Ability to interpret manufacturer manuals, standards, and procedures **Advantage** Automotive industry knowledge **Benefits:** Medical assistance, Dental assistance, Gym allowance, Performance bonus, On-site meal, Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
