Responsible for executing, validating, and monitoring all transactions related to insurance and benefits, ensuring accurate data updates and efficient invoice settlements in the Quiver EB and Quiver Pro systems. Handles resolution of pending items and compliance with established deadlines. * Execute monthly transactions (additions and deletions) received via Quiver EB, email, and chatbot, ensuring accurate data updates. * Monitor and track insurers' responses to submitted transactions, proactively resolving pending items. * Monitor invoice issuance and settlement, ensuring adherence to deadlines. * Verify the list of active lives to ensure that customer-requested transactions are accurate and up to date. * Send the billing kit to the customer via Quiver EB, email, and/or WhatsApp in advance of the due date, ensuring delivery within seven days after invoice issuance. * Monitor and resolve high-complexity billing-related pending items, ensuring process regularity.
João Silva
Indeed · HR
João Silva
Indeed · HR
