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Job Summary: Responsible for active prospecting and sales of funeral plans, providing empathetic support and ensuring customer expansion and retention through humanized service. Key Highlights: 1. Active customer prospecting and sales of funeral plans. 2. Empathetic and humanized service to foster customer loyalty. 3. Negotiation of pricing and post-sales follow-up. Hello, we are Metropax! We were founded 49 years ago with the purpose of embracing with love and for love. We believe memories should be eternalized, and we have built our history through tributes that honor each individual’s life journey. Our actions go beyond words and permeate every stage of our service. Love is life. Value the present and eternalize life memories alongside us. **Responsibilities:** Responsible for active customer prospecting and sales of funeral plans, providing support, clarifying doubts, and ensuring an empathetic and respectful approach. Directly contribute to expanding the customer base and fostering loyalty through humanized service. * Conduct customer prospecting via telephone; * Present available family assistance plans, highlighting benefits and conditions; * Negotiate pricing, payment methods, and contractual terms; * Close contracts and oversee the post-sales process in coordination with relevant departments; * Maintain relationships with active and potential customers; * Participate in training sessions and commercial meetings; * Achieve company-established sales targets; * Perform customer retention and plan reactivation; * Handle administrative tasks related to sales; Benefits * Salary advance * Medical assistance * Dental assistance * Meal allowance * Transportation allowance * GYMPASS
