Job Summary: Responsible for active customer prospecting and marketing of funeral plans with empathetic and respectful service, focusing on customer expansion and retention. Key Highlights: 1. Active prospecting and marketing of funeral plans 2. Humanized and empathetic customer service 3. Customer base expansion and retention Hello, we are Metropax! We were founded 49 years ago with the purpose of welcoming people with love and for love. We believe memories should be eternalized, and we build our story through tributes that honor each individual's life journey. Our actions go beyond words and permeate every step of our service. Love is life. Value the present and eternalize life memories alongside us. **Responsibilities:** Responsible for active customer prospecting and marketing of funeral plans, providing support, clarifying doubts, and ensuring an empathetic and respectful approach. Directly contribute to customer base expansion and retention through humanized service. * Conduct customer prospecting via telephone; * Present available family assistance plans, highlighting benefits and terms; * Negotiate pricing, payment methods, and contractual terms; * Close contracts and oversee post-sales processes in coordination with responsible departments; * Maintain relationships with active and potential customers; * Participate in training sessions and commercial meetings; * Achieve company-established sales targets; * Perform customer retention and plan reinstatement; * Handle administrative tasks related to sales; Benefits * Salary advance * Medical assistance * Dental assistance * Meal allowance * Transportation allowance * GYMPASS
João Silva
Indeed · HR
João Silva
Indeed · HR
