Description: * Bachelor's degree; * Intermediate Office Suite skills; * Data extraction (SQL); * Advanced English. Manage large-scale international accounts, conducting daily routines, operational alignments, performance monitoring, and maintaining critical indicators (revenue, average order value, volume, SLA, returns, weight, tariffing, and lost shipments). Perform commercial and operational analyses, transforming data into clear guidance for customers and internal departments, as well as producing executive materials for weekly and monthly meetings. Act as the central point of contact among Sales, Operations, IT, Finance, Risk, and Customer Experience (CX), ensuring action deployment, process regularization, and well-documented alignments. Support negotiations and strategic projects by preparing scenarios, assessing financial impacts, reviewing contracts, monitoring integrations (API/CTE/tracking), and providing decision support to the department. Proactively manage relationships with international clients, ensuring clear communication, complete documentation of agreements, structured follow-up, and risk anticipation. Serve as the commercial reference for the team, assisting in process organization, standardization of communications, and resolution of queries. 251222020249848086