Description
Job Summary:
Professional responsible for opening patient service accounts, requesting insurance authorizations, and responding to requests from internal and external customers.
Key Highlights:
1. Patient care in emergency and outpatient departments
2. Management of medical insurance authorizations
3. Communication with internal and external customers
Requirements
\- Completed high school education;
\- Prior experience in hospital customer service is desirable;
\- Knowledge of customer service techniques.
Responsibilities
\- Open patient service accounts in emergency or outpatient departments by registering the service form and insurance referral form;
\- Request authorizations from insurance providers, when necessary, via telephone or internet, ensuring that services are properly authorized;
\- Respond to requests from internal and external customers via telephone.
Employment Type: Full-time CLT
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Experience:
* Customer service (Preferred)
Employment Type: Full-time CLT
Salary: R$1\.900,00 per month
Benefits:
* Medical assistance
* Meal allowance
* Transportation allowance
Work Location: On-site