INFORMATION TECHNOLOGY (IT) ASSISTANT

Description

Job Summary: CIEE (Center for Company-School Integration) is seeking an Information and Communication Technology Assistant for hardware and software maintenance. Key Highlights: 1. Position open to persons with disabilities and INSS rehabilitation beneficiaries 2. Focus on hardware and software maintenance 3. Offshore work environment with a hybrid work system **Job Description:** CLT position for persons with disabilities and INSS rehabilitation beneficiaries; company operating in the offshore segment; position title: Information and Communication Technology Assistant; location: Downtown Rio de Janeiro (RJ); working days: Monday through Friday; hybrid work system; working hours: 8:00 AM to 5:00 PM; salary: BRL 4000.00 + Transportation Voucher (VT) + Meal Voucher (VR) BRL 67.89 + Health and Dental Plan. Requirements: Higher education degree in technology-related fields; experience in hardware and software maintenance. **Working Hours:** Could not retrieve this information from our database. **Responsibilities:** Responding to internal and external user requests; performing corrective and preventive software and hardware maintenance; maintaining and operating Windows 10 and 11 Pro; network administration (troubleshooting, workstation configuration, VPN); Windows server administration; proficiency in MS Office suite; helpdesk support; hardware and software inventory activities; network infrastructure (network devices and structured cabling); intermediate English (conversation and writing); willingness to perform administrative tasks (Facilities). \*\*TOTVS Protheus knowledge is desirable. **Requirements:** Corrective and preventive software and hardware maintenance; maintenance and operation of Windows 10 and 11 Pro; network administration (troubleshooting, workstation configuration, VPN); Windows server administration; proficiency in MS Office suite; helpdesk support; hardware and software inventory activities; network infrastructure (network devices and structured cabling); TOTVS Protheus knowledge is desirable. **Benefits:** Transportation Voucher, Dental Plan, Meal Voucher, Life Insurance. **Company Description:** CIEE (Center for Company-School Integration) is a private, non-profit, non-economic civil association recognized as a social assistance entity. Through various programs—including apprenticeship and student internship programs—it provides adolescents and young people with holistic development and facilitates their entry into the workforce.