External Collector

Description

Job Summary: Responsible for visiting customers to collect outstanding debts, negotiating financial agreements, and monitoring due dates, while maintaining respectful relationships. Key Highlights: 1. Opportunity for professional growth and development 2. Inclusive, inspiring, and collaborative work environment 3. Appreciation of diversity and collaboration among diverse minds Zenir is a story intertwined with the daily lives of people from Ceará and many other Brazilians! At Zenir, we are not just a company; we are a family committed to creating an inclusive, inspiring, and collaborative work environment. We value diversity of thought, experience, and skills, recognizing that true innovation arises from collaboration among diverse minds. Here, each team member plays a crucial role in driving collective success, and we believe personal fulfillment is intrinsically linked to the company’s success. For over 30 years, we have inspired people and made things happen in the retail sector, through the development and appreciation of our employees. If you too are passionate about people and want to be part of this journey, apply now and join us in fulfilling this purpose! **Responsibilities and Duties** * Conduct customer visits to collect outstanding debts; * Negotiate financial agreements, always seeking viable solutions for regularization; * Record all visits and negotiations conducted; * Collect payments when applicable and issue receipts; * Monitor due dates and maintain respectful relationships with customers; * Follow daily routes defined by the company and plan optimal routes. **Requirements and Qualifications** * Completed high school education (college enrollment preferred); * Experience in collections or similar roles; * Strong communication skills and negotiation ability; * Personal vehicle and valid driver’s license (Category A); * Organizational skills, punctuality, and proactivity; * Computer literacy for system updates. **Additional Information** * Commission based on achieved targets; * Transportation allowance; * Performance-based bonus; * Opportunity for professional growth and development. **A story intertwined with the daily lives of people from Ceará and many other Brazilians!** José Alves de Oliveira, affectionately known as **Zenir**, began his journey in agriculture and, at age 14, brought his dedication to his uncle’s furniture store in Iguatu. Today, as a visionary leader, he masterfully leads one of the largest furniture and appliance companies in Ceará, **turning dreams into reality.** At Zenir, we celebrate not only products but also **the diversity of our employees**, building a **unique culture driven by technological innovation, plurality, and equity.** Join us and become part of this extraordinary team! Our Brand Through Time 1992 Founded in Iguatu. 1997 Expanded to the Cariri region. 2000 First store in the North Region. 2003 First store in Fortaleza – Downtown. 2006 First store in the Greater Fortaleza Metropolitan Region (Maracanaú). 2012 First store in the Jaguaribe Region and Serra de Ibiapaba. 2016 First store in Fortaleza shopping malls. 2023 Target: 60 stores and consolidation of E-commerce. 2024 Opening of 7 additional stores across the state’s interior by year-end. **Zenir Mission** To provide the best customer experience, exceeding expectations. Internally, we cultivate a motivating environment, promoting growth and ensuring the company’s continuity, while celebrating the diversity that fuels our innovation. **Zenir Vision** To be the best and most admired company in our industry and market, recognized by our customers, partners, suppliers, and for transforming the lives of our employees. **Zenir Values** Ethics Respect Humility Integrity Commitment Social Responsibility Join us in building a future where comfort and quality converge, and where your contribution makes all the difference!