Description
Job Summary:
We are seeking a professional to deliver high-quality customer service, ensuring a positive and efficient experience that fosters customer loyalty.
Key Highlights:
1. High-quality customer service and customer retention
2. Comprehensive customer support and cash handling
3. Collaboration and service excellence
#### **About the position:**
We are seeking a professional to deliver high-quality customer service, contributing to a positive and efficient experience that promotes customer loyalty.
\#Together and United, We Are Better! To maximize our potential, we seek energetic, collaborative, committed individuals who pursue excellence!
Do you identify with this? Apply now! We want to meet you!
**JOIN US AND GROW TOGETHER!**
#### **Main responsibilities:**
* Serve customers by providing requested information and relaying received information;
* Receive and provide support services to customers and visitors regarding merchandise exchanges, invoice issuance, registrations, and other customer needs;
* Process payments for purchases, bank slips, and receivables;
* Carefully monitor product scanning and passage—including bundled items—watching carts passing in front of the register, items held by customers, children, and baby strollers, ensuring they are truly empty;
* Ensure compliance with company policies regarding acceptance of checks and foreign currency;
* Maintain discretion in any irregular situation and request the presence of a Cash Auditor to implement necessary measures;
* Handle, label, and identify products with date, tare weight, temperature, nutritional information, and price, keeping them updated per company standards, health, and safety requirements;
* Transport products and place them on shelves and counters according to store layout;
* Perform other related tasks as needed or upon request from the immediate supervisor.
#### **Mandatory requirements:**
* Completed high school education;
#### **Desirable requirements (preferred):**
* Prior experience in this role is desirable.
#### **Benefits:**
* Unimed health insurance;
* Dental plan;
* Cafeteria with coffee;
* Baby kit;
* Life insurance;
* Training programs;
* Transportation allowance;
* Monthly performance target;
* Uniform;
* College scholarship;
* Disciplinary evaluation;
* Five-year service award;
* Career progression;
* Daycare assistance;
* Purchase discount program;
* Pharmacy discount program;