We are looking for an attentive, agile professional focused on excellence in customer service to work as a **Waiter or Waitress**. The role involves ensuring a welcoming and high-quality experience for guests and customers, adhering to the company’s hospitality standards. **Responsibilities** * Greet guests and customers courteously, efficiently, and professionally. * Take orders and clarify questions regarding the menu, ingredients, and chef’s recommendations. * Serve food and beverages according to quality standards. * Organize and prepare the dining area before, during, and after service. * Set tables, replenish supplies, and maintain a clean and orderly environment. * Monitor guests’ needs throughout their meal. * Process order closures and relay information to the cashier/management. * Follow hygiene, food safety, and proper food handling practices. **Requirements** * Prior experience in this role (a plus: experience in the hotel industry). * Strong communication skills and professional demeanor. * Agility, attention to detail, and proactivity. * Ability to work effectively in a team. * Flexibility with working hours and rotating shifts. **Preferred Qualifications** * Knowledge of wines, cocktails, or bar operations. * Basic English or Spanish. * Experience serving high-end clientele. **Benefits** * Meal voucher card: BRL 300.00 * Attendance bonus (basic food basket) * Health insurance (after 3 months) * Pharmacy benefits plan (after 3 months) * Dental benefits plan * Study grant up to 50% (after 6 months) * SESC membership benefits * Life insurance * Discount on accommodations within the group’s hotel network * Monthly social events * Birthday day off * TotalPass * Performance/occupancy bonus (after 3 months) Employment type: Full-time CLT contract Salary: BRL 2,700.00 per month Benefits: * Medical assistance * Life insurance * Meal vouchers * Transportation vouchers