Description: Apply quickly by email: Requirements and qualifications: * Technical degree in Computer Science or related fields. * Minimum of 1 year of experience in on-site technical support. * Proficiency in Windows and Linux. * Skills in network and peripheral diagnostics. * Good written and verbal communication. Desirable: * Experience in the activities. Responsibilities and duties: * Reduce the average incident resolution time. * Implement new data backup and recovery procedures. * Update IT documentation and ensure 100% coverage. * Train users on new software and processes. Benefits: Performance bonus Working hours: Monday to Friday from 07:30 to 12:00 and from 13:00 to 17:15Salary range: R$2\.500,00 to R$3\.000,00 Knowledge: Education: Technical \- SYSTEMS ANALYSIS AND DEVELOPMENT, Information Systems, Information Technology, currently pursuing a degree in information technology management \- Completed 2510240202201828150