Description
Job Summary:
Conduct internal sales prospecting for freight forwarding services, offering customized solutions and building lasting relationships to ensure customer satisfaction and company growth.
Key Highlights:
1. Internal sales prospecting for freight forwarding services
2. Offering customized solutions and building long-term relationships
3. Collaborating with operations and customer service departments
Conduct internal sales prospecting for freight forwarding services by identifying potential clients, offering customized solutions, and establishing long-term relationships. The goal is to ensure customer satisfaction and contribute to portfolio and revenue growth.
* Prospect clients through internal channels such as phone calls, e-mails, CRM platforms, and social media.
* + Identify customer needs and offer appropriate logistics solutions.
+ Prepare and send competitive commercial proposals.
+ Negotiate rates, deadlines, and commercial terms in accordance with company policy.
+ Conduct regular follow-ups to convert proposals into sales.
+ Maintain the CRM updated with detailed information on customer interactions.
+ Collaborate with operations and customer service departments to ensure fulfillment of commitments made to customers.
+ Monitor market trends and competition to propose improvements and new strategies.
+ Track sales metrics such as conversion rate, revenue generated, and new customers.