




Job Summary: The professional will provide customer support, manage import processes, maintain contact with the logistics chain, and ensure compliance with legislation. Key Highlights: 1. Customer support and management of import processes 2. Logistics chain coordination and legal compliance 3. Documentation analysis and shipment tracking **Description:** **Education:** Completed High School **Experience:** Minimum 6 months **Language:** Not required Desirable experience in NVOCC companies Desirable experience in Freight Forwarder companies Desirable knowledge of CargoWise software Desirable familiarity with maritime, air, and road freight operations Desirable experience in International Logistics, foreign trade, or freight forwarding companies; Desirable experience in international freight forwarding; Desirable knowledge of international freight charges; Provide customer support by supplying information regarding imported goods at various stages of the process; Maintain contact with internal and external customers, suppliers, and other parties involved in the logistics chain to ensure timely delivery of cleared goods; **Stay updated on current legislation:** Update follow-up spreadsheets, internal, external, and government systems; Organize, control, and request payments for import-related expenses; Analyze and verify customs clearance documentation, including product tariff classification; Prepare and register import licenses, and track approvals from various regulatory agencies; Track arrivals of air, sea, and road shipments; Analyze data entries and payments/exemptions in the CE Mercante system; Identify carrier-related fees for releasing cargo via Siscomex Carga and monitor Siscarga cargo release; Prepare the Import Declaration; Prepare ICMS tax guides or request ICMS exemption or payment; Assist customs brokers in resolving issues with the Federal Revenue Service or other regulatory bodies; Monitor and expedite cargo release to avoid storage, demurrage, and truck detention deadlines; Ensure execution of all procedures required for delivery to the importer, concluding with fiscal reconciliation / process billing. 2511060202271756175


